Tress Cochran
Roanoke,VA
Summary
Personable Individual with a drive to build and foster an environment of client-facing projects and deliverables under a positive work place. Looking for the opportunity to join a company that will grow and learn alongside myself while in a dynamic position.
Overview
6
6
years of professional experience
Work History
Administrative Assistant
Ascent Engineering Inc.
02.2023 - Current
- Managed paper and electronic filing systems by routing various documents, taking messages and managing incoming and outgoing mail.
- Assisted coworkers and staff members with special tasks on daily basis.
- Improved document organization with thorough file maintenance, archiving outdated records as necessary for efficient retrieval when needed.
- Managed phone and email correspondence and handled incoming and outgoing mail and faxes.
Quality Control Specialist & Content Editor
Echo360 Inc. / Red Elephant
06.2018 - Current
- Traveled across country to various cities to curate and edit content for medical conferences
- Provided in person and on site services
- Edited original content across diverse media platforms
- Continuous evolvement individually within growing company with ever changing in house software
- Redirected software bugs and issues in real time while meeting crucial time sensitive deadlines
Lead Student Staff & Representative
Virginia Tech Undergraduate Admissions Office
05.2021 - 05.2022
- Strategically delegated administrative tasks amongst student staff of 15
- Provided guidance to promote performance while understanding diverse working methods
- Created and maintained weekly schedules for entire student staff at two locations
- Served as main point of communication and liaison between student staff and salary employees
- Problem Solved and Carried out Solutions for day to day obstacles and scheduling conflicts while simultaneously being a full time student
Undergraduate Admissions Representative
Virginia Tech Undergraduate Admissions Office
05.2019 - 05.2022
- Maintained energy and enthusiasm in fast-paced and ever changing environment
- Entered confidential student data using Banner and Slate, following protocols for information to remain private
- Recognized administrative issues prior to escalation and applied appropriate techniques and strategies for effective resolution
- Edited documents to keep company materials free of grammatically and miscellaneous errors
- Utilized Slate capabilities in creative and innovative ways to problem solve and move company forward
- Supported senior salaried staff on special assignments and projects
- Created dynamic material to market Virginia Tech
- Answered Phone Calls and provided customer service support through challenging and emotional times for prospective students and families
Education
Bachelor of Science - Computer Science
Virginia Tech
Blacksburg05.2024
Skills
- Customer service
- Innovative Problem Solution & Resolution
- Administrative and Management Skills
- Proficient in Java, Swift, C, and Python
- File Organization & Record Management Software
- Deadline Attainment & Project Coordination
- Verbal & Written Communication
- Staff Training
- Leadership
- Critical Thinking
Timeline
Administrative Assistant
Ascent Engineering Inc.
02.2023 - Current
Lead Student Staff & Representative
Virginia Tech Undergraduate Admissions Office
05.2021 - 05.2022
Undergraduate Admissions Representative
Virginia Tech Undergraduate Admissions Office
05.2019 - 05.2022
Quality Control Specialist & Content Editor
Echo360 Inc. / Red Elephant
06.2018 - Current
Bachelor of Science - Computer Science
Virginia Tech
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