Trevin Jensen
Ogden
Summary
Driven Sales Associate with a proven track record at Durks Plumbing Supply, enhancing customer satisfaction and building relationships through exceptional service and problem-solving skills. Great teamwork and collaboration, significantly contributing to a welcoming store environment. Skilled in efficient time management and adept at driving sales through suggestive selling, ensuring a high level of customer retention and satisfaction.
Overview
6
6
years of professional experience
Work History
Sales Associate
Durks Plumbing Supply
03.2019 - Current
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Helped customers locate products and checked store system for merchandise at other sites.
- Answered customer questions about sizing, accessories, and merchandise care.
- Provided positive first impressions to welcome existing, new, and potential customers.
- Rotated stock and restocked shelves to maintain product availability and store appearance.
- Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
- Solved customer challenges by offering relevant products and services.
- Assessed customer needs and utilized suggestive selling techniques to drive sales.
- Engaged with customers to effectively build rapport and lasting relationships.
- Minimized wait times for customers during peak hours, maintaining a high level of customer satisfaction.
Skills
- Customer service
- Teamwork and collaboration
- Time management
- Problem-solving skills
- Listening skills
- Excellent people skills
- Reliable and punctual
- Exceptional customer service
- Relationship building
- Outgoing personality
- Stocking and receiving
- Store opening and closing
Accomplishments
Served a 2 year mission for my church
Eagle Scout award
Graduated a 4 year seminary institution about Jesus Christ.
Timeline
Sales Associate
Durks Plumbing Supply
03.2019 - Current
Similar Profiles
Alaina CaprioAlaina Caprio
Sales Associate at Durks Plumbing SupplySales Associate at Durks Plumbing Supply
Jacob EricksenJacob Ericksen
Restocker at Durks Plumbing SupplyRestocker at Durks Plumbing Supply
Franklyn M. TerryFranklyn M. Terry
Counter Salesperson at Ferguson Plumbing Supply / Plumbers SupplyCounter Salesperson at Ferguson Plumbing Supply / Plumbers Supply
Dylan RiggsDylan Riggs
Management Trainee at United States Cold StorageManagement Trainee at United States Cold Storage
MARCELA BUSSEYMARCELA BUSSEY
Security Officer at Securitas Security Services USASecurity Officer at Securitas Security Services USA