Trevion Smith
Moreno Valley,CA
Summary
Dedicated Customer Service professional with knowledge of service delivery and proven multitasking abilities. Committed to maintaining professional relationships to increase profitability and drive business results. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
9
9
years of professional experience
Work History
Car Hopper
Sonic Drive-in
08.2019 - Current
- Memorized orders and maintained accuracy in high-traffic times.
- Communicated with management and associates to set and exceed sales and customer satisfaction goals.
- Maintained positive and professional attitude to instill business confidence and promote repeat business with customers.
- Operated headset communication system to take orders quickly and accurately from customers.
- Delivered change and receipts to customers in cars to maintain accurate financial records and provide customers with correct change and proof of purchase.
- Cleaned and sanitized work areas and equipment to promote compliance with health and safety regulations.
- Took orders and delivered food and beverages to customers in cars to provide quick and convenient customer service.
Transportation Driver
Cathlinz
04.2020 - 09.2022
- Picking up and dropping off clients to and from school and daycare.
- Transporting clients to and from doctors appointments and also running requested errands.
- Cleaned and maintained vehicle and assessed vehicle for damage after each shift.
- Utilized GPS and other navigation tools to plan routes and stay on schedule.
- Followed all relevant traffic laws and safety regulations.
- Maintained professional and friendly demeanor during deliveries to uphold company reputation.
- Delivered passengers to destinations safely and on time.
Customer Service Worker
Cal Skate GT
03.2015 - 06.2019
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Offered advice and assistance to customers, paying attention to special needs or wants.
- Updated account information to maintain customer records.
- Delivered prompt service to prioritize customer needs.
- Responded proactively and positively to rapid change.
- Responded to customer requests, offering excellent support and tailored recommendations to address needs.
- Prepared customer invoices, accepted payments, and processed refund and cancellation requests.
Education
High School Diploma -
Riverside County Education Academy
Moreno Valley, CA03.2014
No Degree -
Canyon Springs High School
Moreno Valley, CA06.2011
Skills
- Customer Interaction
- Station Preparation
- Safety and Sanitation Standards
- Order Accuracy
- Roller Skating Proficiency
- Customer Service
- Dependable and Cooperative
- Time Management
- GPS and Route Planning
- Driving and Transportation
- Safe Driving Techniques
Timeline
Transportation Driver
Cathlinz
04.2020 - 09.2022
Car Hopper
Sonic Drive-in
08.2019 - Current
Customer Service Worker
Cal Skate GT
03.2015 - 06.2019
High School Diploma -
Riverside County Education Academy
No Degree -
Canyon Springs High School
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