TREVIS W. HACKETT
Clementon,NJ
Summary
Highly motivated Sales Associate with extensive customer service and sales experience. Delivers high-quality and consistent customer service while multitasking in fast-paced work environments. Dedicated professional with a strong desire to drive sales through engagement of customers and sharing of product knowledge.
Professional with reputation for reliability and efficiency in logistics. Adept at managing routes to optimize delivery times and enhance customer satisfaction. Known for strong teamwork and adaptability to changing schedules and needs, ensuring reliable service.
Overview
15
15
years of professional experience
Work History
Courier
FEDEX EXPRESS
Bellmawr, NJ
02.2016 - Current
- Distributes packages for customers.
- Accept and process payments for customers.
- Provide courtesy customer service.
- Process delivery records.
- Supervised daily preload operations to ensure timely package processing and delivery efficiency.
- Trained and mentored team members on safety protocols and operational best practices.
Preload Supervisor
United Parcel Service, Melville, NY
Melville, NY
09.2014 - 10.2024
- Managed 6 - 11 employees by planning and organizing their work schedules for daily delivery and pickup.
- Demonstrated and train staff in safety techniques of lifting and off-loading packages over 70 to 75 pounds.
- Focused and teach employees mechanisms to reduce scanning errors of packages and to ensure timely deliveries.
- Ensured operations are organized and logistically efficient.
- Maintained leadership and analytical skills to execute company and personal goals.
Perishable Assistant
Target Corporation, Westbury, NY
Westbury, NY
09.2014 - 02.2016
- Ensured invoices were completed and returns were processed in a timely manner.
- Received and processed shipment of food items in order to have grocery section stocked for consumers’ purchases.
- Used planogram to zone various shopping sections of the sales floor.
- Organized storage area to ensure ease of locating products.
- Delegate assignments and train team members on store procedures for ordering food items.
Sale Representative
ADT, LLC, Long Island City, NY
Long Island City, NY
12.2013 - 08.2014
- Prepared daily and weekly sales plans to meet sales goals.
- Followed up with customers to ensure appointments are met and services were satisfactory to the customers’ needs.
- Prepared and exhibited products and services to customers.
- Prepared and executed contracts for customers.
Personal Safe Banker
Wells Fargo Bank, Greenvale, NY
Greenvale, NY
12.2011 - 09.2013
- Managed customers’ portfolio and marketed additional products to existing customers.
- Prepared and planned off-site events and presentations to increase our customer base.
- Made phone and in person appointments with customers for banking services.
Teller
Wells Fargo Bank, Greenvale, NY
Greenvale, NY
12.2010 - 12.2011
- Served customers by completing account transactions.
- Provided account services to customers by receiving deposits and loan payments, cashing, checks, issuing savings withdrawals, and recording night and mail deposit.
Education
Bachelor of Social Science - Communication
University Of Guyana
11.1999
Master of Arts - Pastoral Counseling-Theology
Liberty University
Lynchburg, VA05-2027
Skills
- Working independently
- Attention to detail
- Problem-solving
- Customer service
Timeline
Courier
FEDEX EXPRESS
02.2016 - Current
Preload Supervisor
United Parcel Service, Melville, NY
09.2014 - 10.2024
Perishable Assistant
Target Corporation, Westbury, NY
09.2014 - 02.2016
Sale Representative
ADT, LLC, Long Island City, NY
12.2013 - 08.2014
Personal Safe Banker
Wells Fargo Bank, Greenvale, NY
12.2011 - 09.2013
Teller
Wells Fargo Bank, Greenvale, NY
12.2010 - 12.2011
Bachelor of Social Science - Communication
University Of Guyana
Master of Arts - Pastoral Counseling-Theology
Liberty University