

Results-driven leasing and property management professional with over 6 years of experience in enhancing occupancy growth, lease conversions, and resident retention within multifamily communities. Proven record of increasing tour-to-lease conversion rates, efficiently managing leasing pipelines, reducing delinquency, and maintaining high resident satisfaction. Expertise includes prospect qualification, lease administration, renewals, CRM management, and fostering strong resident relations. Proficient in Yardi, OneSite, and various property management software to optimize leasing operations and community performance.