TREVOR ADKINS
Ontrak Logistics
Charlotte,NC
15
years of professional experience
Results-driven leader with 15 years of experience in management. Skilled in driving operational excellence and fostering strong relationships. Adept at navigating change and supporting growth initiatives. Seeking a leadership position that leverages extensive expertise in operations and sales.
Work History
Transportation Operations Manager
3 Years- Directed transportation operations to ensure adherence to safety regulations and industry standards.
- Executed process improvements to optimize efficiency in freight coordination and logistics management.
- Evaluated performance metrics to uncover trends that inform strategic cost reduction and service enhancement initiatives.
- Facilitated transition of core brokerage operations into asset-based framework.
- Directed operations of 10+ company trucks to maximize profit margins while minimizing operational expenses.
- Oversaw retention strategies for 30+ owner operators, ensuring stability in a volatile market.
Senior Account Manager
9 Months- Developed strategic account plans to align services with client business objectives.
- Led client relationship management initiatives to enhance customer satisfaction and retention.
- Mentored junior account managers, fostering professional growth and enhancing team performance.
- Established and nurtured relationships with carriers to enhance service consistency and customer trust.
Account Manager
10 Months- Specialized in pharmaceutical supply chain management and good distribution practices.
- Developed carrier relationships to enhance customer support.
- Develops carrier relationships in order to effectively support customers.
- Research new carriers within the market, generate leads, and develop new carrier relationships.
- Conducted cold and warm calls to current and potential clients to drive business growth.
- Handles dispatch operations with carriers and drivers.
- Tracked shipments from pickup through delivery to provide accurate, up-to-date shipment information.
Inbound Operations Manager
6 Months- Executed strategic planning and management of more than 500 daily shipments to ensure efficient delivery operations.
- Led a team of 10 freight handlers, managed labor assignments and equipment allocations.
- Scheduled start times and assigned routes for city drivers, optimizing daily operations.
- Met all operational goals such as transit time, claims, driver cost, dock efficiency.
Service Center Manager
4 Years 7 Months- Oversaw operations and sales departments at Austin TX facility, ensuring seamless service delivery.
- Managed all Operations and Sales departments at the Austin TX facility.
- Handled safety and HR activities at the service center.
- Oversaw safety protocols and human resources activities at service center.
Inbound Operations Manager
1 Year 4 Months- Oversaw Inbound Operation at Greensboro facility, ensuring smooth logistics flow.
- Led a team of 15 full-time associates.
- Handled an average of 900 daily shipments on Inbound shift, maintaining accuracy and efficiency.
- Lead a team of 15 full-time associates.
P&D Supervisor
1 Year 3 Months- Lead a team of 25 drivers that handled around 800 shipments daily.
- Ensured compliance with transit time and efficiency goals to maintain service standards.
- Also handled a large volume of customer service calls.
- Met transit time and efficiency goals.
Outbound Supervisor
1 Year- Loaded 50 percent of the outbound lanes at the South Charlotte facility.
- Managed strip zone to ensure effective and efficient unloading of shipments from city trailers.
- Managed transit time, claims, dock efficiency, and load average goals.
Management Trainee
6 Months- Graduated from Management Trainee program at South Charlotte facility, gaining comprehensive knowledge of operations.
- Gained experience in customer service, operations, and sales at the service center.
- Led cross-functional teams to enhance operational efficiency and streamline logistics processes.
- Developed and implemented training programs for new employees, improving onboarding effectiveness.
- Analyzed data trends to identify areas for process improvement and cost reduction initiatives.
Freight Handler
1 Year 2 Months- Transported freight across dock using forklift and pallet jack to ensure timely distribution.
- Loaded and unloaded trailers to maintain efficient workflow and inventory management.
- Supported supervisor with daily operations.
Education
- Business Management
Skills
Decision making
Resource allocation
Sales support
Logistics coordination
Quality management
Driver recruitment
Leadership development
Client service
Relationship management
Customer engagement
Quality control
Operational team management
Timeline
Transportation Operations Manager
Ontrak Logistics
08.2023 - CurrentRead More
Senior Account Manager
Circle Logistics
11.2022 - 08.2023Read More
Account Manager
DSV Road
01.2022 - 11.2022Read More
Inbound Operations Manager
Saia Motor Freight
06.2021 - 12.2021Read More
Service Center Manager
Southeastern Freight Lines
08.2016 - 03.2021Read More
Inbound Operations Manager
Southeastern Freight Lines
04.2015 - 08.2016Read More
P&D Supervisor
Southeastern Freight Lines
01.2014 - 04.2015Read More
Outbound Supervisor
Southeastern Freight Lines
01.2013 - 01.2014Read More
Management Trainee
Southeastern Freight Lines
07.2012 - 01.2013Read More
Freight Handler
Southeastern Freight Lines
05.2011 - 07.2012Read More
UNC Charlotte
from Business Management
Read More