Trevor Aston
Atlanta
Summary
Dynamic retail professional with extensive experience at Walmart, excelling in team leadership and customer service. Proven track record in optimizing inventory management and enhancing operational efficiency. Skilled in employee scheduling and decision-making, driving significant improvements in store productivity and customer satisfaction. Committed to fostering a collaborative work environment and achieving strategic goals.
Overview
15
15
years of professional experience
Work History
Assistant Manager
Walmart
New Boston, TX
09.2022 - Current
- Led team in achieving operational efficiency and excellence in customer service standards.
- Developed training programs for new staff, enhancing onboarding processes and team performance.
- Streamlined inventory management processes, resulting in improved stock accuracy and reduced discrepancies.
- Analyzed sales data to identify trends, informing strategic decisions to optimize product placement and promotions.
- Collaborated with department managers to implement process improvements, driving overall store productivity initiatives.
- Coordinated scheduling and workload distribution among staff, ensuring optimal coverage during peak hours.
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Developed strong working relationships with staff, fostering a positive work environment.
- Mentored junior staff members in their professional development by offering guidance/support in their assigned roles.
- Assisted in recruiting, interviewing, hiring, and onboarding of new employees to maintain adequate staffing levels.
- Collaborated with the management team to develop strategic plans for business growth and improvement.
- Promoted teamwork within the workplace by encouraging collaboration among staff members on various project tasks.
- Scheduled staff shifts to ensure proper coverage during peak shopping hours without exceeding labor budgets.
- Boosted employee morale by recognizing outstanding performance and celebrating team accomplishments.
- Optimized scheduling to ensure adequate staffing during peak hours, improving service efficiency.
- Led weekly team meetings to discuss goals and review performance, fostering culture of continuous improvement.
Overnight Team Lead
Walmart
Atlanta, TX
04.2021 - 09.2022
- Led overnight operations to ensure efficient inventory management and stock replenishment.
- Trained and mentored team members on safety protocols and operational procedures.
- Coordinated workflow among staff to optimize productivity during peak hours.
- Implemented process improvements that enhanced overall team efficiency and effectiveness.
- Conducted regular performance evaluations for overnight staff, offering constructive feedback and setting clear expectations for growth.
- Maintained a safe and secure work environment for all team members by enforcing company policies and safety regulations.
Reset Specialist
PepsiCo
Texarkana, TX
11.2019 - 07.2021
- Coordinated product resets in retail environments to enhance brand visibility and customer engagement.
- Executed planograms by ensuring compliance with merchandising standards across multiple locations.
- Trained staff on effective product placement techniques to optimize sales performance and inventory management.
- Analyzed market trends to identify opportunities for strategic product positioning within stores.
Assistant Store Manager
CVS Pharmacy
Atlanta, TX
10.2015 - 11.2019
- Supervised daily operations to ensure compliance with company policies and procedures.
- Trained and mentored new staff on customer service standards and operational processes.
- Analyzed sales data to identify trends and inform inventory management decisions.
- Implemented promotional strategies that increased store traffic and customer engagement.
- Resolved customer complaints promptly, enhancing overall satisfaction and loyalty.
- Managed cash registers efficiently, ensuring accurate transactions, balancing drawers daily, and minimizing discrepancies.
- Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
Stocker
Wal-Mart Supercenter
Atlanta, TX
08.2011 - 10.2015
- Stocked shelves efficiently to enhance product visibility and accessibility.
- Organized inventory in accordance with store layout guidelines to optimize customer experience.
- Assisted with unloading deliveries, ensuring accurate placement of merchandise on sales floor.
- Maintained cleanliness of storage areas, adhering to safety and sanitation standards.
Education
High School Diploma -
Queen City High
Queen City, TX05.2010
Skills
- Customer service
- Money handling
- Team leadership
- Decision-making
- Time management
- Task delegation
- Goal setting
- Workload management
- Retail operations
- Employee scheduling
Timeline
Assistant Manager
Walmart
09.2022 - Current
Overnight Team Lead
Walmart
04.2021 - 09.2022
Reset Specialist
PepsiCo
11.2019 - 07.2021
Assistant Store Manager
CVS Pharmacy
10.2015 - 11.2019
Stocker
Wal-Mart Supercenter
08.2011 - 10.2015
High School Diploma -
Queen City High