Trevor Boyd
Harrison,AR
Summary
Telecommunications professional with strong expertise in installation, maintenance, and troubleshooting of telecommunication systems. Known for reliability, adaptability, and collaborative approach to team projects, consistently delivering high-quality results. Skilled in fiber optics, network configuration, and customer support, ensuring optimal system performance. Recognized for problem-solving abilities and effective communication, contributing to smooth operations and client satisfaction.
Overview
13
13
years of professional experience
Work History
Telecommunications Technician
Brightspeed
Branson, MO
12.2023 - Current
- Led projects focused on enhancing network reliability and customer satisfaction levels.
- Collaborated with cross-functional teams to implement system upgrades and improvements.
- Developed standard operating procedures for installation and maintenance processes.
- Trained junior technicians on equipment handling and troubleshooting techniques.
Telecommunications Technician
Windstream
Harrison, AR
08.2017 - 08.2023
- Installed and configured telecommunications equipment to enhance service quality.
- Conducted routine maintenance on network systems to ensure optimal performance.
- Diagnosed and resolved technical issues in a timely manner, minimizing downtime.
Fiber Optic Installer
Kinetic by Windstream
Harrison, AR
02.2022 - 02.2023
- Trained junior technicians on fiber optic installation techniques and safety protocols.
- Led projects involving network upgrades, coordinating schedules and resources effectively.
- Ensured compliance with industry standards and safety regulations during installation processes.
- Utilized specialized tools such as optical power meters, fusion splicers, and OTDRs to ensure accurate measurements during installations or maintenance procedures.
Laborer
Masonry IV
09.2016 - 01.2017
- Operated hand tools and heavy machinery to assist in masonry projects.
- Followed safety protocols to maintain a secure work environment.
- Collaborated with team members to complete tasks efficiently and effectively.
- Assisted in preparing and mixing mortar for various construction applications.
- Maintained clean and organized job sites to enhance productivity.
Merchandiser
PepsiCo
06.2016 - 08.2016
- Analyzed market trends to optimize product placement and maximize sales potential.
- Developed and implemented visual merchandising strategies to enhance customer engagement.
- Collaborated with cross-functional teams to ensure alignment on promotional activities and inventory management.
Machine Operator
People Link
03.2016 - 06.2016
- Operated and maintained machinery to ensure efficient production processes.
- Monitored equipment performance, identifying and addressing operational issues promptly.
- Operated and maintained machinery to ensure optimal performance and safety compliance.
- Monitored production processes to identify and resolve operational issues swiftly.
- Trained new operators on equipment usage, safety protocols, and quality standards.
Stocker
Walmart
01.2014 - 01.2016
- Organized and stocked merchandise to ensure optimal product availability and visibility.
- Maintained inventory accuracy through regular cycle counts and stock audits.
- Collaborated with team members to enhance store layout and product placement strategies.
Education
High school diploma -
Harrison High
Harrison High SchoolSkills
- Fiber optic splicing
- Technical issue resolution
- Wireless networking
- Network troubleshooting
- Installation
- System troubleshooting
- Equipment installation and repair
- Safety compliance
- Problem solving
- Communication skills
- Prioritization techniques
- Effective communication
- Project management
- Professionalism
- Report writing
Personal Information
- Availability: Willing to relocate: Anywhere
- Work Permit: Authorized to work in the US for any employer
Timeline
Telecommunications Technician
Brightspeed
12.2023 - Current
Fiber Optic Installer
Kinetic by Windstream
02.2022 - 02.2023
Telecommunications Technician
Windstream
08.2017 - 08.2023
Laborer
Masonry IV
09.2016 - 01.2017
Merchandiser
PepsiCo
06.2016 - 08.2016
Machine Operator
People Link
03.2016 - 06.2016
Stocker
Walmart
01.2014 - 01.2016
High school diploma -
Harrison High