Trevor Bradley
Indianapolis,Indiana
Summary
Results-oriented Co-Founder and Co-CEO with expertise in event planning, management, and customer engagement. Delivered impactful solutions through strong logistical planning, effective conflict management, and strategic prioritization to meet organizational goals. Committed to continuous learning and fostering team success in dynamic environments.
Overview
35
35
years of professional experience
Work History
Ramp Supervisory, L2
Envoy Air (An American Airlines Group Company)
Indianapolis, IN
01.2024 - Current
- Loaded, unloaded and sorted freight, mail and baggage to ensure safe handling
- Achieve on-time flight arrival and departures
- Operated ground service equipment including tugs and belt loaders for effective ground operations
- Gained knowledge of various aircraft types
- Follow Airport Operation procedures
- Follow AAG, Envoy and Indianapolis Airport Authority safety and security procedures
- Coordinated aircraft arrivals and departures, ensuring timely turnaround for optimal operational efficiency.
- Conducted thorough safety checks on ground equipment before use to maintain compliance with regulatory standards.
- Supervised daily ramp operations to ensure timely aircraft servicing and efficient turnaround.
- Coordinated team schedules and workloads to optimize resource allocation and productivity.
- Monitored performance metrics to identify areas for improvement and address operational challenges.
- Managed personnel effectively, including hiring, training, evaluating performance, and resolving conflicts as needed.
Co-Founder & Co-CEO
Brown Funeral Home
Indianapolis, IN
04.2018 - Current
- Delivered professional and compassionate family care
- Facilitated comprehensive bereavement support for families
- Provide professional and exceptional family care
- Coordinated all elements of funeral services
- Determined venue, music, and floral options to enhance event atmosphere
- Maintain client files and complete banking duties
- Developed comprehensive funeral service offerings to meet diverse client needs.
- Streamlined operational processes to enhance service delivery and customer satisfaction.
- Led training programs for staff on best practices in grief support and client care.
- Oversaw financial planning and budgeting to ensure fiscal responsibility and sustainability.
Director / Service Coordinator
Williams & Bluitt Funeral Home
Indianapolis, IN
11.2003 - 03.2018
- Managed staff of 14 full time and 25 part time employees
- Managed employee relations and staffing
- Helped to create and manage monthly marketing and advertising in print and television media
- Maintained client files and provided banking duties
- Completed death certificate filing and certifications
- Created and managed monthly marketing and advertising campaigns in print and television media
- Maintained client files and provided banking duties
- Conducted quarterly customer service training sessions and updates for all funeral home staff using SWOT analysis and customer feedback
- Received Outstanding Sales Award from Batesville Casket, IN, 2005, 2008, 2009, 2010 = 2016
- Mentored staff to uphold high standards of care and professionalism in all funeral services.
- Directed operational strategies to enhance service delivery and client satisfaction at funeral home.
Program Director / Diversity Trainer
Indiana State Department of Health
Indianapolis, IN
11.1998 - 12.2005
- Provided diversity & inclusion and cultural competency training throughout state and national audiences
- Built strategic partnerships and coalitions between grassroots, community groups, local, state, and federal agencies.
- Special emphasis on capacity building, program development, technical assistance and quality assurance and training
- Provided training to community-based organizations.
- Developed advertising and marketing theme for state of Indiana to enhance community outreach and engagement
- Collaborated with Federal and State Offices of Minority Health.
- Conducted needs assessment identifying unmet needs across top five populated urban markets in Indiana: Indianapolis, Gary, Ft. Wayne, South Bend, and Evansville
- Conference and meeting planning, special event coordination.
- Led statewide public health initiatives to improve community health outcomes.
- Developed strategic partnerships with local organizations to enhance program effectiveness.
- Oversaw project management processes to ensure timely and efficient execution of health programs.
Deputy Trustee & Chief of Staff
Center Township Trustee of Marion County
Indianapolis, IN
01.1992 - 12.1998
- Chief of Staff for two administrations under The Honorable Julia M. Carson and Carl L. Drummer, Center Township Trustees
- Oversaw direct management of 255 employees and a $21 million annual operating budget for over 27,800 clients.
- Administered temporary financial assistance and poor relief to citizens within the legal geographic area. As Deputy, managed all day-to-day operations, monitored laws, regulations, and standards for Township operations, and conducted quarterly evaluations.
- Managed labor relations by negotiating contracts and resolving disputes among employees.
- Addressed staff HR inquiries and conducted investigations to ensure compliance with policies.
- Developed diversity and inclusion training program for all staff, fostering a more inclusive workplace culture
- Expanded Community Outreach Department; created partnership between governmental and community-based organizations to provide a “one stop shop” program for clients
- Staff HR inquiries and investigations
- Labor relations
- Represented the Trustee at board and organizational/community affairs meetings such as the Public Safety Committee for the Greater Indianapolis Progress Committee, Indianapolis Parks & Recreation, Planner House, the Association of Cities and Towns and the Indiana Township Association
- Managed the renovation and complex redevelopment of the Center Township Government Center, now known as the Julia Carson Government Center.
- Led strategic initiatives to enhance operational efficiency within township administration.
- Coordinated cross-departmental projects to streamline service delivery for constituents.
Education
Bachelor of Science - Marketing Management
Cincinnati College of Mortuary Science
Cincinnati, OH01.2007
Bachelor of Arts - undefined
Morehouse College
Atlanta, GA01.1989
MBA - Master of Business Administration
Johns Hopkins University
Baltimore, MDSkills
- Ramp service
- Client Relations
- Operational efficiency
- Ground support equipment
- Training and development
- Operational Management
- Vendor Management
- Ground Operations Management
- 20 Years: Event Coordination
- Logistics Coordination
- Customer Engagement
- Sales Experience
- Marketing Needs Assessment
- Marketing & Public Relations
- Dependable and responsible
- Incident reporting
- Team Leadership
Personal Information
Availability: 24-hours' notice if possible
Timeline
Ramp Supervisory, L2
Envoy Air (An American Airlines Group Company)
01.2024 - Current
Co-Founder & Co-CEO
Brown Funeral Home
04.2018 - Current
Director / Service Coordinator
Williams & Bluitt Funeral Home
11.2003 - 03.2018
Program Director / Diversity Trainer
Indiana State Department of Health
11.1998 - 12.2005
Deputy Trustee & Chief of Staff
Center Township Trustee of Marion County
01.1992 - 12.1998
Bachelor of Arts - undefined
Morehouse College
Bachelor of Science - Marketing Management
Cincinnati College of Mortuary Science
MBA - Master of Business Administration
Johns Hopkins University