Trevor ButlanD
Isleta
Summary
Knowledgeable leadership with solid history of managing teams and driving operational success. Skilled in implementing strategic initiatives that enhance productivity and efficiency. Demonstrated ability in problem-solving and decision-making.
Managerial professional with proven record of streamlining processes and leading high-performing teams. Known for strong analytical skills and commitment to achieving results. Teams rely on collaborative leadership and adaptability to changing needs.
Overview
5
5
years of professional experience
Work History
Interim Manager
Fidelity Investments
06.2020 - Current
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
- Maintained professional, organized, and safe environment for employees and patrons.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Maximized performance by monitoring daily activities and mentoring team members.
- Developed a strong company culture focused on employee engagement, collaboration, and continuous learning opportunities.
- Achieved departmental goals by developing and executing strategic plans and performance metrics.
- Built high-performing teams through effective recruitment, onboarding, and talent development initiatives.
- Streamlined workflows by identifying bottlenecks in existing systems and implementing appropriate solutions.
- Evaluated employee performance and conveyed constructive feedback to improve skills.
Education
No Degree - Electrical Engineering
Mohawk College
Hamilton, Ontario06-1996
Skills
- Customer service
- Team leadership
- Time management
- Decision-making
- Staff management
- Relationship building
- Operations management
- Performance management
Timeline
Interim Manager
Fidelity Investments
06.2020 - Current
No Degree - Electrical Engineering
Mohawk College
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