Trevor Catledge
Esko,MN
Summary
I became an accomplished leader in postal operations, recognized for enhancing service delivery and logistics efficiency. My commitment to fostering employee growth and adhering to policy compliance was aimed at driving organizational success and high productivity. I created and presented several Powerpoint projects for continuous improvement aimed at instructing other installation management teams on the proper corrective approach to attendance in the workforce. I developed a strong and comprehensive knowledge of financial literacy to maintain an operating budget, improving the profitability of my retail and delivery unit. Performance in my facility drastically increased due to continued adherence to postal regulations. This combined with my knowledge of union contracts allowed me to turn a struggling office into one of the highest performing in Minnesota.
Overview
7
7
years of professional experience
Work History
Postmaster
United States Postal Sevice
Esko, MN
02.2025 - Current
- Supervised daily operations to ensure efficient mail processing and delivery.
- Implemented process improvements to enhance service quality and customer satisfaction.
- Trained and mentored staff on postal regulations and operational procedures.
- Coordinated logistics for mail collection, sorting, and distribution activities.
- Conducted performance evaluations to maintain high standards of employee productivity.
- Managed all aspects of post office staffing, including hiring, training, scheduling, and performance management to ensure a high-performing team.
- Utilized comprehensive knowledge of postal manuals and union contracts to facilitate employee training and achieve favorable outcomes in grievance procedures.
- Mastered employee labor manual, serving as a subject matter expert to drive initiatives enhancing attendance and productivity.
Foundry Technician
ME Elecmetal
Duluth, MN
07.2024 - 02.2025
- Operated and maintained foundry equipment to ensure consistent production quality.
- Conducted routine inspections to identify and resolve equipment malfunctions.
- Assisted in pouring molten metal into molds, ensuring precision and safety standards.
- Collaborated with team members to optimize workflow efficiency during production runs.
- Executed the pouring of specialized alloys to meet the stringent requirements of key industry contracts with high profile mining companies and an aerospace contract for NASA.
Supervisor of Retail and Customer Service
United States Postal Service
Eugene, OR
09.2019 - 07.2024
- Supervised daily operations to ensure timely mail processing and delivery.
- Implemented process improvements to enhance workflow efficiency and accuracy.
- Monitored inventory levels and coordinated supply orders for operational needs.
- Resolved customer inquiries and issues, ensuring high satisfaction rates.
- Collaborated with management to establish goals and improve service delivery standards.
- Resolved conflicts among team members promptly, maintaining a harmonious working environment conducive to productivity.
Education
Welding
Lane Community College
Eugene, ORSkills
- Safety procedure expert
- Route planning
- Employee growth
- Policy compliance
- Delivery coordination
- Logistics management
- Labor relations
- Problem-solving
- Time management
- Leadership skills
- Multitasking
- Analytical thinking
Timeline
Postmaster
United States Postal Sevice
02.2025 - Current
Foundry Technician
ME Elecmetal
07.2024 - 02.2025
Supervisor of Retail and Customer Service
United States Postal Service
09.2019 - 07.2024
Welding
Lane Community College