Trevor Cline
Summary
Versatile professional with a strong background in customer service and technical support. Expertise in troubleshooting hardware and software issues, ensuring operational efficiency, and delivering exceptional service. Adaptable and reliable team player, recognized for maintaining safety standards and exceeding client expectations.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Computer Technician
SMS infocomm
Grapevine, TX
05.2023 - Current
- Performed hardware and software troubleshooting, diagnosing and resolving technical issues for clients
- Installed, configured, and maintained computer systems, networks, printers, and other peripherals
- Assisted in the setup and maintenance of servers, including installation of operating systems and application software
- Upgraded hardware components such as RAM modules or hard drives to improve system performance
- Conducted regular maintenance tasks such as disk cleanup, software updates, and system optimizations to enhance performance
- Collaborated with team members to develop efficient solutions for complex technical problems
- Collaborated with vendors to procure necessary hardware or software at competitive prices while maintaining quality standards
- Developed and maintained technical documentation including user manuals, troubleshooting guides, and standard operating procedures
Warehouse Associate
Amazon
Windsor, CT
09.2020 - 10.2022
- Maintained inventory accuracy through regular scanning and counting of products.
- Coordinated with team members to achieve on-time order fulfillment.
- Sustained high productivity levels in fast-paced physical environment
- Loaded and unloaded trucks to support efficient warehouse operations
HVAC Apprentice
CityLine
Dallas, TX
09.2018 - 12.2018
- Assisted HVAC technician with installations by supplying necessary tools and parts, contributing to timely project completion.
- Maintained cleanliness of company vans to ensure professional appearance and readiness
- Conducted thorough cleaning of office spaces to maintain a sanitary and safe work environment
Manager / delivery driver
Domino's Pizza
Dallas, TX
12.2017 - 09.2018
- Coordinated driver schedules and routes to ensure timely deliveries
- Managed store opening and closing procedures, enhancing operational readiness
- Provided excellent customer service by interacting with customers and resolving issues
- Assisted as cashier and kitchen helper during peak hours, supporting efficient front-of-house operations
Package Handler
FedEx Ground
Dallas, TX
10.2017 - 03.2018
- Scanned and positioned packages in trucks to ensure timely deliveries
- Loaded and unloaded packages from delivery trucks efficiently.
- Sorted packages by size and destination for accurate delivery.
- Operated package handling equipment safely and effectively.
Labor Worker
PeopleReady
Dallas, TX
01.2017 - 10.2017
- Coordinated events for Circus dew Solei, ensuring efficient event operations
- Operated machinery for Waste Connections, managing garbage hauling and crushing effectively
- Performed landscaping tasks at Brightview, operating weed wackers, edgers, and heavy lawnmowers, lifting up to 50 lbs of dirt to maintain grounds
- Constructed end caps for Home Depot as part of construction carpentry finishes
- Hauled freight inside warehouses for Aaron Rents to support logistics operations
Customer Service/ Cashier
Target
Irving, TX
11.2016 - 01.2017
- Assisted customers with inquiries and processed transactions efficiently during seasonal employment.
- Processed customer transactions efficiently at checkout stations.
- Assisted customers with product inquiries and store navigation.
- Maintained cleanliness and organization of checkout area.
Server Cook
Golden Corral Corporation
Irving, TX
12.2015 - 12.2016
- Prepared and served food, ensuring adherence to quality standards for guest satisfaction.
- Collaborated with kitchen staff to ensure timely food delivery.
- Welcomed guests and coordinated back-of-house operations to facilitate efficient restaurant workflow.
- Provided excellent customer service to enhance dining experience.
- Maintained cleanliness of dining area and served tables efficiently.
Education
High school -
Martin De Porres High School
Queens, NY06-2008
Information Technology (Associate) -
MyComputerCareer.com-TechSkills
Grand Prairie, TXWelding - Some college
Mountain View College
Dallas, TXWelding - None
Apex Technical School
Queens, NYSkills
- Hardware troubleshooting
- Customer service
- Inventory management
- Team collaboration
- Problem resolution
- Time management
Certification
- TABC, 02/01/17, 02/28/19, 6737734
- Food Handler, 02/01/17, 02/28/19
- Driver's License
Personal Information
Timeline
Computer Technician
SMS infocomm
05.2023 - Current
Warehouse Associate
Amazon
09.2020 - 10.2022
HVAC Apprentice
CityLine
09.2018 - 12.2018
Manager / delivery driver
Domino's Pizza
12.2017 - 09.2018
Package Handler
FedEx Ground
10.2017 - 03.2018
Labor Worker
PeopleReady
01.2017 - 10.2017
Customer Service/ Cashier
Target
11.2016 - 01.2017
Server Cook
Golden Corral Corporation
12.2015 - 12.2016
Information Technology (Associate) -
MyComputerCareer.com-TechSkills
Welding - Some college
Mountain View College
Welding - None
Apex Technical School
High school -
Martin De Porres High School