Summary
Overview
Work History
Education
Skills
Activities
References
Timeline
Generic

Trevor Crow

Sioux Falls,SD

Summary

Detailed-oriented HME specialist currently employed by Sanford EQUIP in Sioux Falls, SD. Skilled at patient care, interprofessional communication, customer service, and specialization in PAP machines. Hands on learner who excels in a team environment. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

12
12
years of professional experience

Work History

HME Specialist

Sanford EQUIP
11.2023 - Current
  • Answer phones, taking orders for patients and directing them to the proper specialty store
  • Request orders and adjustments from Dr's and other providers via phone call, email, and messaging
  • Work with billing and insurances to create authorizations
  • Complete paperwork for day-to-day production and acute care equipment.
  • Keep store and personnel up to date on accreditation requirements.
  • Maintain inventory at PAR levels and plan ahead/schedule according to allocations.
  • Enhanced customer satisfaction by providing personalized home solutions and recommendations tailored to individual needs.

HME Specialist

Mayo Clinic Stores
09.2022 - 11.2023
  • Assist customers in the store to find and purchase products they need
  • Fill prescriptions for Durable Medical Equipment (DME)
  • Make appropriate adjustments on orders for products by making phone calls, send messages, and conduct emails
  • Clean and process equipment returned from patients
  • Set up and teach patients with PAP machines while going over billing, maintenance, and compliance
  • Maintain inventory accuracy quarterly.
  • Increased sales revenue by creating visually appealing displays of home products that encouraged customers to make purchases.

Sales Consultant

Matt Saxe Chevrolet and Buick
03.2022 - 07.2022
  • Greet customers entering the dealership and on the phone
  • Showcase dealership vehicles explaining features and answering questions for customers
  • Reach out to leads while maintaining communication throughout sales process
  • Contact previous customers to ensure satisfaction
  • Create videos to showcase vehicles for interested customers
  • Clean and detail cars to prepare for customer delivery.
  • Enhanced team performance by sharing successful sales strategies and best practices in regular team meetings.

Geek Squad Cadet

Best Buy Geek Squad
11.2021 - 03.2022
  • Organized daily deliveries ranging from home entertainment centers to household appliances
  • Handled orders and directions from computer software to handheld applications
  • Communicated instructions with home owners and coworkers to finish deliveries in a timely manner
  • Hauled, delivered and installed customer purchases of equipment mentioned earlier.

Prefinish Dept.

Bayer Built Woodwork's
06.2019 - 10.2021
  • Responsible for the application of finish coatings to wood, steel, and fiberglass products
  • Validate and track production while performing quality checks and ensures customer satisfaction on all products
  • Prepares production in a timely manner
  • Maintains paint booth and all equipment
  • Assist in the training of new hires.
  • Self-motivated, with a strong sense of personal responsibility.
  • Proven ability to learn quickly and adapt to new situations.

Foreman

Schmidt's Painting
06.2013 - 06.2019
  • Responsibilities included discussing project details with clients, assigning tasks, making sure work meets standards, mixing paint, inspecting surfaces to be painted, supervising the painting process, loading hauling and unloading of finished packages
  • Maintaining all the records involved for each project.
  • Enhanced team productivity by providing clear direction, setting expectations, and offering constructive feedback.
  • Developed strong relationships with clients, subcontractors, and suppliers, fostering open communication channels for smooth project execution.

Security

Sioux Merchant Patrol
05.2017 - 08.2017
  • In charge of general security at graduations, concerts and major events
  • Also, responsible for working the night shifts, watching gates at Smithfield Foods and patrolling the fairgrounds.

Laborer

Soukup Construction
08.2012 - 09.2012
  • Work included cleaning and preparing a job site, loading and delivering materials, and using a variety of tools and machines on the jobsite.

Education

Bachelor of Arts - Criminal Justice

University of Sioux Falls
Sioux Falls, SD
05.2017

High School Diploma - General studies

Brandon High School
Brandon, SD
05.2012

Skills

    • Communicate Effectively
    • Proficiency in Epic Software
    • Scheduling
    • HIPAA Compliance
    • Quality Control Procedures
      • Electrical Troubleshooting
      • Product Demonstration
      • Accessible and Cooperative
      • Accurate

Activities

Baseball, University of Sioux Falls

Sioux Falls, SD

References

  • Grant Hieb, College Baseball Coach, 702-239-8971
  • Jeremy Schmidt, Supervisor/Owner at Schmidt’s Painting, 605-360-5686
  • Aaron Bayer, Bayer Built Woodworks Prefinish Lead Supervisor, 320-493-1209
  • Chad Rinehart, Lead Geek Squad Agent, 507-351-2565
  • Jennifer Padilla-Savick, Assistant Store Manager at Mayo Clinic Store, 507-380-9555

Timeline

HME Specialist

Sanford EQUIP
11.2023 - Current

HME Specialist

Mayo Clinic Stores
09.2022 - 11.2023

Sales Consultant

Matt Saxe Chevrolet and Buick
03.2022 - 07.2022

Geek Squad Cadet

Best Buy Geek Squad
11.2021 - 03.2022

Prefinish Dept.

Bayer Built Woodwork's
06.2019 - 10.2021

Security

Sioux Merchant Patrol
05.2017 - 08.2017

Foreman

Schmidt's Painting
06.2013 - 06.2019

Laborer

Soukup Construction
08.2012 - 09.2012

Bachelor of Arts - Criminal Justice

University of Sioux Falls

High School Diploma - General studies

Brandon High School

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