Trevor Dubie
Raleigh,NC
Summary
Professional hospitality worker with extensive experience in delivering high-quality service in busy dining settings. Known for strong focus on teamwork and achieving customer satisfaction. Versatile and reliable, adapting to changing needs and ensuring smooth operations through excellent communication and problem-solving skills.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Sever/FOH Key
Bartaco
05.2025 - Current
- Delivered exceptional customer service, ensuring a positive dining experience for all guests.
- Trained and mentored new servers on menu knowledge and service standards.
- Managed multiple tables efficiently during peak hours while maintaining attention to detail.
- Collaborated with kitchen staff to ensure timely and accurate order delivery.
- Developed strong relationships with regular customers, fostering repeat business opportunities.
Server
Falls Local
12.2024 - 05.2025
- Provided exceptional customer service to enhance guest dining experiences.
- Managed multi-tasking in high-pressure environments to maintain efficiency.
- Resolved customer complaints promptly, enhancing overall satisfaction rates.
Software Developer
C&S Carriers
11.2023 - 12.2024
- Collaborated with cross-functional teams to enhance software functionality and user experience.
- Updated old code bases to modern development standards, improving functionality.
- Developed customized software solutions for diverse clients, resulting in increased satisfaction and repeat business.
- Designed and implemented automated testing frameworks, increasing deployment efficiency.
Tech Lead
North Carolina State University
11.2022 - 11.2023
- Designed and developed responsive website layouts enhancing user experience across multiple devices.
- Implemented content management systems for streamlined updates, improving site efficiency and usability.
- Led redesign initiatives that modernized visual identity, contributing to increased user engagement metrics.
- Collaborated with cross-functional teams to align web design projects with institutional branding guidelines.
Food Runner
Bartaco
11.2022 - 07.2023
- Delivered exceptional guest service in fast-paced environment, ensuring customer satisfaction and loyalty.
- Collaborated with kitchen staff to maintain efficient food service operations and timely order delivery.
- Served food and beverages promptly with focused attention to customer needs.
Sales Representative Team Leader
Verizon
01.2022 - 08.2022
- Led sales team in achieving quarterly targets through effective customer engagement strategies.
- Consistently achieved top performer status within the store for monthly sales volume and customer retention rates.
- Mentored junior sales representatives, enhancing their product knowledge and sales techniques.
Driver
Jimmy John's
08.2021 - 12.2021
- Delivered orders efficiently, ensuring timely arrival and customer satisfaction.
- Navigated routes effectively to minimize delivery times and enhance service quality.
- Assisted in managing inventory levels, contributing to streamlined operations and reduced waste.
Janitor
Omni Metalcraft
04.2021 - 06.2021
- Maintained cleanliness and sanitation of production areas, ensuring compliance with safety regulations.
- Conducted regular inspections of facilities, identifying maintenance needs and reporting issues promptly.
Shop Hand
Omega Electric & Sign
06.2018 - 02.2021
- Operated machinery for fabricating signs and electrical components efficiently.
- Assisted in assembly of sign structures, ensuring adherence to design specifications.
- Maintained clean and organized workspace, promoting safety and efficiency standards.
Education
High school diploma -
Alpena High School
Alpena, MI05.2021
No Degree - Psychology
Kalamazoo Valley Community College
Kalamazoo, MISkills
- Customer support
- Warehouse Experience (3 years)
- Sales (2 years)
- Proofreading
- Precision measuring instruments
- Web design (3 years)
- Adobe Premiere (3 years)
- Video editing (3 years)
- Marketing (3 years)
- Social Media Management
- Budgeting
- Presentation creation
- Content development
- Project management (3 years)
- Website management (3 years)
- Forklift (3 years)
- Videography (3 years)
- Bookkeeping (3 years)
- Drone Videography (3 years)
- Hotel experience
- Analysis skills (3 years)
- Photography (3 years)
- Video Production
- Door-to-door (2 years)
- WordPress
- Customer service (4 years)
- Time management
- Web analytics
- Writing skills (4 years)
- Information management
- Copywriting (3 years)
- Social media marketing (3 years)
- Custodial Experience (4 years)
- Cleaning Experience (4 years)
- Quality control
- Digital marketing (2 years)
- Canva
- Adobe Photoshop
Certification
Driver's License
Languages
French - Beginner
Timeline
Sever/FOH Key
Bartaco
05.2025 - Current
Server
Falls Local
12.2024 - 05.2025
Software Developer
C&S Carriers
11.2023 - 12.2024
Tech Lead
North Carolina State University
11.2022 - 11.2023
Food Runner
Bartaco
11.2022 - 07.2023
Sales Representative Team Leader
Verizon
01.2022 - 08.2022
Driver
Jimmy John's
08.2021 - 12.2021
Janitor
Omni Metalcraft
04.2021 - 06.2021
Shop Hand
Omega Electric & Sign
06.2018 - 02.2021
High school diploma -
Alpena High School
No Degree - Psychology
Kalamazoo Valley Community College