Trevor Erickson
Joint Base Andrews,MD
Summary
Dynamic Executive Administrator with a proven track record at USAF, enhancing organizational performance through innovative solutions and effective communication. Skilled in records management and employee relations, I have successfully streamlined processes and boosted team morale, ensuring a productive work environment while supporting executive decision-making and corporate events.
Overview
10
10
years of professional experience
Work History
Executive Administrator
USAF
11.2023 - Current
- Optimized customer satisfaction by resolving inquiries promptly and ensuring accurate record-keeping in client databases.
- Increased efficiency within the organization through regular review and improvement of administrative policies and procedures.
- Supported executive decision-making by conducting research, analyzing data, and providing insightful recommendations.
- Maintained a professional work environment by overseeing office space planning, equipment procurement, and facility management.
- Boosted employee morale with the coordination of team-building events, recognition programs, and staff celebrations.
- Collaborated with HR to streamline onboarding processes for new hires resulting in reduced timetoproductivity.
- Monitored executive and site schedules to coordinate meetings and corporate events.
- Managed mail and both incoming and outgoing correspondence, mail, email and faxes.
CSS Admin
USAF
04.2023 - 11.2023
- Worked well in a team setting, providing support and guidance.
- Excellent communication skills, both verbal and written.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
NCOIC, Executive Services
USAF
01.2022 - 04.2023
- Developed innovative solutions to complex problems, resulting in improved organizational performance.
- Mentored junior staff members for accelerated career growth, developing future leaders within the organization.
- Located bottlenecks to streamline existing processes.
Special Mission Flight Attendant
USAF
09.2019 - 01.2022
- Demonstrated flexibility and adaptability amidst schedule changes, delays, or challenging situations while maintaining a positive attitude.
- Maintained a safe cabin environment by conducting pre-flight safety checks and adhering to FAA regulations.
- Handled medical emergencies calmly and competently following established protocols while liaising with the cockpit crew as needed.
- Enhanced passenger satisfaction by providing exceptional in-flight service and addressing individual needs.
- Collaborated with fellow crew members to deliver a seamless travel experience for passengers on domestic and international flights.
- Performed pre-flight safety checks to verify oxygen masks, life jackets and other emergency equipment in good working order.
- Clearly explained and demonstrated safety and emergency procedures to passengers prior to takeoff.
- Answered passenger questions and provided solutions to issues arising during flights.
- Verified aircraft and passenger compliance with policies, regulations, and safety guidance.
- Prepared cabin for arrival by cleaning surfaces, restocking supplies, securing loose items, and ensuring overall orderliness.
- Managed inventory effectively, ensuring that all necessary supplies were available for each flight, while minimizing waste and costs.
- Assured timely departures by efficiently completing all pre-boarding tasks.
- Used excellent customer service skills in addressing passengers' needs.
- Demonstrated knowledge of aircraft safety features and emergency equipment.
- Completed pre-flight safety checks to reinforce passenger safety.
- Assisted passengers in boarding and deplaning aircraft.
- Monitored cabin during flights and responded to passenger inquiries or issues.
Ceremonial Guardsmen
USAF
10.2015 - 09.2019
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Worked flexible hours across night, weekend, and holiday shifts.
- Paid attention to detail while completing assignments.
- Organized and detail-oriented with a strong work ethic.
- Worked well in a team setting, providing support and guidance.
Education
Bachelor Of Medical Biology - Biology
Prince George's Community College
Upper Marlboro, MDHigh School Diploma -
Mainland High School
Daytona Beach, FL05.2015
Skills
- Organizational leadership
- Effective communication
- Information confidentiality
- Employee relations
- Executive support
- Records management
- Calendar management
- Document control
- Project Support
- Human resources
- Information security
- Meeting coordination
- Eye for detail
- Conflict resolution
- Operations management
- Schedule management
- PowerPoint
- Microsoft Office Suite
- Managing multiple projects
- Corporate event management
- SharePoint
Timeline
Executive Administrator
USAF
11.2023 - Current
CSS Admin
USAF
04.2023 - 11.2023
NCOIC, Executive Services
USAF
01.2022 - 04.2023
Special Mission Flight Attendant
USAF
09.2019 - 01.2022
Ceremonial Guardsmen
USAF
10.2015 - 09.2019
Bachelor Of Medical Biology - Biology
Prince George's Community College
High School Diploma -
Mainland High School
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