Adaptable and dependable individual with 6+ years of experience in various roles, including sales, customer service, technical services, and merchandising. Proven ability to build relationships, solve problems, and deliver results in fast-paced environments. Strong work ethic with a commitment to safety, quality, and providing exceptional customer experiences.
Assessed customer needs, recommended products and project solutions, prepared quotes and estimates, coordinated orders and installations, and ensured positive customer experience from initial consultation through project completion, contributing to overall sales growth through product knowledge and upselling.
Assisted with septic system installation, maintenance, inspections, and repairs while operating tools and equipment, performing excavation and heavy physical labor, maintaining job-site safety, and supporting technicians in completing residential and commercial service projects efficiently.
Performed a wide range of preventive maintenance, tire, battery, and vehicle inspection services while accurately identifying service needs and communicating findings to service advisors. Conducted North Carolina safety and OBD-II emissions inspections, maintained strict safety and quality standards, and efficiently completed automotive services in a fast-paced environment.
Performed merchandising resets, planogram updates, product displays, signage installation, and inventory adjustments while maintaining organized, safe, and customer-ready sales areas. Worked with various store departments and vendors to efficiently execute merchandising projects and maintain company standards.
Provided customer-focused membership services by assisting with accounts, payments, upgrades, and general inquiries while promoting club services and maintaining a clean, safe, and welcoming environment. Resolved member concerns, enforced facility policies, and supported daily club operations.