Trevor Miles
Summary
Dynamic professional with a proven track record at Amazon Delivery Service Partner, excelling in recruiting and training talent. Renowned for delivering exceptional customer service and ensuring operational reliability. Adept at processing transactions efficiently, enhancing customer satisfaction while maintaining high standards. Committed to achieving results and fostering a positive team environment. Motivational leader and organizational problem-solver with advanced supervisory, team building and customer service skills. Experience stepping into roles and quickly making positive changes to drive company success. Focused on using training, monitoring and morale-building techniques to maximize employee engagement and performance.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Assistant Manager
Amazon Delivery Service Partner
Richmond
06.2021 - Current
- Recruited and trained new employees to meet job requirements.
- Deliver packages to customers' addresses and businesses in a timely manner.
Crew Member/Grill Cook
Chipotle
Virginia Beach
02.2018 - 06.2021
- Performed cashier duties such as taking orders, collecting payments and providing change.
- Monitored quality of food served to ensure it met company standards for presentation and temperature.
Cashier/Customer Service Clerk
Harris Teeter
Virginia Beach
07.2015 - 12.2020
- Processed efficient and accurate cash, check, debit and credit card payments using Point-of-Sale system.
- Processed returned merchandise by strictly following store return and exchange procedures.
Education
Supervisory Management - Supervisory Management
Tidewater Community College
Virginia Beach, VA05-2025
Skills
- Customer service
- Recruiting and interviewing
- Reliability
Certification
Certificate in Supervisory Management studied at Tidewater Community College
Timeline
Assistant Manager
Amazon Delivery Service Partner
06.2021 - Current
Crew Member/Grill Cook
Chipotle
02.2018 - 06.2021
Cashier/Customer Service Clerk
Harris Teeter
07.2015 - 12.2020
Supervisory Management - Supervisory Management
Tidewater Community College
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