Trevor Parrish
Shreveport,LA
Summary
Experienced with team leadership, strategic planning, and operational management. Utilizes effective communication and organizational skills to drive project success. Track record of fostering productive work environments and achieving set goals.
Managerial professional with proven record of streamlining processes and leading high-performing teams. Known for strong analytical skills and commitment to achieving results. Teams rely on collaborative leadership and adaptability to changing needs.
Overview
12
12
years of professional experience
Work History
Consumer Banking Manager, VP
Regions
2025.06 - Current
- Managed a network of 15 branches, ensuring achievement of KPIs related to customer service excellence, household expansion, lending efficiency, and small business support.
- Developed and executed training programs for sales teams, enhancing product knowledge and customer engagement.
- Collaborated with cross-functional teams and LOB partners to align marketing campaigns with sales objectives, boosting effectiveness.
- Improved team performance by providing regular coaching, training, and mentoring to branch managers and branch associates.
- Recruited and recognized potential talent within the team members early on; mentored them into higher positions in the organization over time.
- Developed and implemented strategic initiatives to enhance customer satisfaction and retention.
Branch Manager, VP
Regions
2023.03 - 2025.06
- Leadership and Team Management: Supervised and motivated a team of loan officers, processors, and support staff, fostering a collaborative and high-performance work environment.
- Directed strategic initiatives that propelled branch from moderate performance to top 10% within a single year.
- Sales and Business Development: Developed and executed strategic plans to drive loan production, increase market share, and achieve sales targets.
- Customer Relationship Management: Ensured exceptional customer service by maintaining strong relationships with clients, addressing their needs, and resolving any issues promptly.
- Operational Oversight: Managed daily operations of the branch, ensuring compliance with all regulatory requirements and company policies.
- Performance Monitoring: Analyzed branch performance metrics, prepared reports, and implemented action plans to improve productivity and profitability.
- Training and Development: Conducted regular training sessions for staff to enhance their skills and knowledge, ensuring they stay updated on industry trends and regulatory changes.
- Community Engagement: Represented the branch in the local community, building partnerships with real estate agents, builders, and other business professionals to drive referral business.
Mortgage Lender
MidSouth Bank
2019.12 - 2023.03
- Evaluated and processed mortgage applications, ensuring compliance with lending policies and regulations.
- Conducted thorough financial assessments and credit analyses to determine client eligibility.
- Provided personalized mortgage advice, guiding clients through various loan options to find the best fit.
- Managed a portfolio of clients, maintaining regular communication to ensure satisfaction and retention.
- Collaborated with underwriters, real estate agents, and other affiliates to streamline the mortgage approval process.
Owner/Operator
Parrish Properties Pressure Washing
2019.11 - 2023.03
- Launched and grew a successful pressure washing business, serving a diverse clientele including homeowners, property managers, and business owners.
- Managed all aspects of the business operations including scheduling, invoicing, and supply chain management.
- Provided training and leadership to a team of 5 employees, ensuring adherence to company standards and safety protocols.
- Maintained a high level of customer satisfaction by delivering exceptional service and promptly addressing client concerns.
- Oversaw the maintenance and repair of pressure washing equipment, ensuring optimal performance and minimizing downtime.
- Conducted on-site assessments and provided accurate quotes to clients, demonstrating strong analytical and communication skills.
- Implemented eco-friendly cleaning solutions and practices, promoting environmental responsibility and compliance with local regulations.
Personal Banker
Wells Fargo
2014.09 - 2019.12
- Manage a diverse portfolio of clients, providing tailored financial solutions to meet their unique needs and goals.
- Conduct comprehensive financial needs assessments, offering expert advice on products such as savings accounts, loans, mortgages, and investment options.
- Develop and maintain strong client relationships through regular follow-ups, ensuring high levels of customer satisfaction and loyalty.
- Achieve and exceed sales targets by effectively cross-selling and up-selling bank products and services.
- Facilitate the opening and closing of accounts, ensuring all documentation is accurate and compliant with bank policies.
- Assist clients with loan applications, credit inquiries, and other financial services, providing clear explanations and support throughout the process.
- Collaborate with colleagues across departments to deliver integrated banking solutions and resolve client issues promptly.
- Stay current with banking regulations, industry trends, and product knowledge to provide clients with the most relevant and up-to-date information.
- Consistently exceeded quarterly sales targets, contributing to the branch’s overall revenue growth.
- Recognized for outstanding customer service and received multiple positive client testimonials.
- Successfully managed a high-value client portfolio, leading to increased client retention and satisfaction.
Education
Bachelor of Science - Sociology
Troy University
Troy, AL2019-05
Skills
- Team leadership
- Time management
- Decision-making
- Staff training and development
- Task delegation
- Relationship building
- Strategic planning
- Recruiting and retention
Timeline
Consumer Banking Manager, VP
Regions
2025.06 - Current
Branch Manager, VP
Regions
2023.03 - 2025.06
Mortgage Lender
MidSouth Bank
2019.12 - 2023.03
Owner/Operator
Parrish Properties Pressure Washing
2019.11 - 2023.03
Personal Banker
Wells Fargo
2014.09 - 2019.12
Bachelor of Science - Sociology
Troy University