Trevor Proud
Douglasville,GA
Summary
Highly motivated and experienced technician and troubleshooter dedicated to good teamwork, professional conduct and the customer experience. Fully supportive of a Diverse and Inclusive work environment. Confident to use independent decision making skills and sound judgement to positively impact customer satisfaction and company success.
Overview
16
16
years of professional experience
Work History
Commtech 4 Business
Comcast
Dallas, GA
11.2014 - 11.2023
- Performed Commercial advanced services and Residential service installation and repair.
- Co-ordinated with multiple internal departments and customers via phone and email to resolve and implement installs and repairs of service.
- Worked on large scale installations to meet deadline requirements utilizing Excel.
- Maintained and operated company vehicle, equipment, tools and CPE inventory.
Commtech 4 Business
Comcast
Redmond, WA
07.2011 - 09.2014
- Performed Commercial advanced services and Residential service installation and repair.
- Co-ordinated with multiple internal departments and customers via phone and email to resolve and implement installs and repairs of service.
- Maintained and operated company vehicle, equipment, tools and CPE inventory.
Commtech 1-3
Comcast
07.2007 - 07.2011
- Performed Residential service installation and repair.
- Co-ordinated with multiple internal departments and customers via phone and email to resolve and implement installs and repairs of service.
- Maintained and operated company vehicle, equipment, tools and CPE inventory.
Education
Diploma in Music Production And Engineering - Music Production And Engineering
Berklee College of Music
Boston, MA1993
Skills
- Time Management
- Self Reliant
- Team Collaboration
- Mentoring
- Troubleshooting
- Customer Relations
- IP Networks
- HFC and Ethernet repair and Installation
Timeline
Commtech 4 Business
Comcast
11.2014 - 11.2023
Commtech 4 Business
Comcast
07.2011 - 09.2014
Commtech 1-3
Comcast
07.2007 - 07.2011
Diploma in Music Production And Engineering - Music Production And Engineering
Berklee College of Music
Similar Profiles
Malcolm RobbinsMalcolm Robbins
Data Analyst at ComcastData Analyst at Comcast
Ailine KofeloaAiline Kofeloa
Tech Support Customer Service at ComcastTech Support Customer Service at Comcast
Jerry FennellJerry Fennell
Regional Fiber Tech at ComcastRegional Fiber Tech at Comcast
Jessica HurdJessica Hurd
SR. Residential Installation Technician at ComcastSR. Residential Installation Technician at Comcast
Brandon DixsonBrandon Dixson
Warehouse Technician at PepsiCoWarehouse Technician at PepsiCo