Summary
Overview
Work History
Education
Skills
References
Certification
Timeline
Generic
Trevor Pusey

Trevor Pusey

Fruitland,MD

Summary

Assistant Manager at Five Guys with a proven track record in team leadership and operational efficiency. Achieved significant improvements in customer service standards and ensured strict food safety compliance, while actively promoting staff development. Expertise in enhancing team performance through strategic time management and effective inventory control. Dedicated to fostering a culture of continuous improvement in a fast-paced environment.

Overview

5
5
years of professional experience
1
1
Certification

Work History

Assistant Manager

Five Guys
Salisbury, MD
08.2019 - Current
  • Enforced quality control procedures to ensure product compliance with standards
  • Recruited and trained new employees, ensuring they met job requirements
  • Maintained composure and professionalism, resolving tense situations
  • Maintained effective communication with customers, gathering feedback to address needs, and improving service promptly
  • Optimized team performance by developing effective work schedules
  • Ensured adherence to health department food safety regulations
  • Managed day-to-day business activities encompassing budgeting, staffing, scheduling, inventory control, and customer service
  • Oversaw recruitment processes, interviewing, and hiring staff for open positions to ensure team capability and productivity
  • Oversaw inventory levels to maintain adequate materials for production
  • Prepared and cooked high-quality food items in compliance with Five Guys' standards

Education

Bachelor of Arts - Communication

Salisbury University
Salisbury, MD
12-2024

Associate of Arts -

Wor-Wic Community College
Salisbury, MD
05-2022

High School Diploma -

Parkside High School
Salisbury, MD
05-2020

Skills

  • Team Leadership
  • Customer Service Excellence
  • Operational Guidance
  • Time Management Expertise
  • Managed Inventory Levels
  • Sales Data Analysis
  • Staff Training and Development
  • Food Safety Compliance

References

  • Mary Fleming, (301-848-7367)
  • Billy Cauble, (443-373-9574)
  • Dr. Chrys Egan, (410-726-5995)
  • Dr. Meredith Morgoch, (410-543-6072)

Certification

  • ServSafe Food Production Manager Certification

Timeline

Assistant Manager

Five Guys
08.2019 - Current

Bachelor of Arts - Communication

Salisbury University

Associate of Arts -

Wor-Wic Community College

High School Diploma -

Parkside High School

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Trevor Pusey