April Ream
Lititz,PA
Summary
Dynamic leader with a proven track record at Planet Fitness, adept in staff training and development, and strategic planning. Excelled in building strong teams through effective recruitment and mentoring, enhancing operational efficiency. Skilled in customer service, ensuring compliance with health and safety standards. Demonstrates exceptional team leadership and business operations acumen.
Overview
7
7
years of professional experience
Work History
Assistant General Manager
Planet Fitness
Lancaster, PA
11.2019 - Current
- Managed and mentored staff to carry out operational directives with high productivity and accuracy.
- Monitored inventory levels and placed new orders for merchandise to keep supply well-stocked.
- Provided training, guidance, and support to staff members on proper procedures and policies.
- Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
- Oversaw daily operations, ensuring efficiency and compliance with company standards.
- Participated in recruitment, interviewing, and hiring processes to build a strong team.
- Ensured compliance with health and safety regulations to maintain a safe working environment.
- Used excellent verbal skills to engage customers in conversation and effectively determine needs and requirements.
Certified Nursing Assistant
Brethren Village Retirement Community
Lititz, PA
03.2018 - 03.2019
- Responded quickly to emergency situations involving sudden illness or injury.
- Answered patient call signals and signal lights to determine patients' needs.
- Assisted residents with bathing and dressing to promote personal hygiene.
- Maintained accurate records of patient care, condition, progress, or problems for review by medical staff.
- Assisted nurses with wound care for pressure ulcers, bed sores and surgical site wounds.
- Answered call lights promptly and responded to patient needs accordingly.
- Cleaned and sanitized patient rooms according to established protocols.
Education
High School Diploma -
Garden Spot
New Holland, PA01-2006
Skills
- Training and development background
- Training and development skill
- Team leadership expertise
- Strategic planning skill
- Business operations background
- Team leadership strength
- Customer service (10 years))
- Employee scheduling
- Staff management
- Employee relations
Timeline
Assistant General Manager
Planet Fitness
11.2019 - Current
Certified Nursing Assistant
Brethren Village Retirement Community
03.2018 - 03.2019
High School Diploma -
Garden Spot