MS Office, Google Suite, Outlook
Trevor McBride
Client Relationship and Marketing Specialist
Dunedin,FL
Summary
Engaging team-player and solutions-focused customer relationship guru skilled in lead generation, client consultation, and value creation. Known for professionalism and optimistic demeanor, lends unsurpassed support to challenging customers. Offering insight from previous customer-centric roles, as well as dedication to improving service delivery, enhancing knowledge, and exceeding expectations. Available for immediate hire.
Overview
2020
2020
years of professional experience
1
1
Certificate
Work History
Client Care Coordinator
Coastal Animal Clinic
5 2022 - 9 2024
- Identifying opportunities for improvement modified scheduling, client correspondence, and inventory management, enhancing efficiency and customer loyalty through initiatives like prescription home delivery.
- Developed innovative social media strategies and collaborated on community outreach events.
- Enhanced client satisfaction by addressing concerns and providing personalized solutions; trained the team in effective communication.
- Awarded for contribution to the successful integration of a new cloud-based CRM system in January 2024.
- Researched pet health and nutrition to advise clients on healthier options for their pets.
Licensed Insurance Agent
The Medicare Basics
10.2019 - 4 2022
- Successfully completed onboarding and licensure for 17 providers across 20 states in just two weeks.
- Actively listened to healthcare and insurance needs, simplifying navigation of complex product offerings for aging clientele.
- Built trust and rapport by providing personalized solutions, promoting upsells that maximize value and protect customer well-being in the senior market.
Server and Service Manager
Beachside BBQ, LLC
03.2013 - 09.2019
- Excelled in a high-volume environment, effectively multitasking various roles while maintaining high service quality.
- Cultivated strong relationships with regular customers to engage and network with valued patron base.
- Promoted to Service Manager, developing community engagement initiatives that increased catering sales nearly threefold from 2016 to 2018.
- Supported local artisan food producers by featuring and selling their products in the restaurant.
Co-founder and Operator
Bird's Nest Landscaping and Design, LLC
08.2007 - 09.2019
- Co-founded a landscaping business specializing in eco-friendly garden design and outdoor living solutions.
- Expanded the company to a seasonal team of eight employees, generating $350k in revenue in 2018 while maintaining a boutique service approach.
- Prioritized attentive and transparent client communication, resulting in significant referral business and a strong reputation.
Education
Bachelor of Science - Finance
Florida State University
Tallahassee, FL 08.2002 - 2007.05
Skills
Client Relationship Development
Software
Zoho WorkDrive, Hubspot, CRM Application
Adobe Creative Cloud, Canva, Digital Marketing
Certification
Holistic Nutrition Consultant Certification, American Fitness Professionals and Associates (AFPA) - (in progress, expected completion: 2/2025)
Work Preference
Work Type
Full TimeContract WorkWork Location
HybridImportant To Me
Work-life balanceCompany CultureFlexible work hoursLanguages
English
Native or Bilingual
Spanish
Limited Working
Timeline
Licensed Insurance Agent
The Medicare Basics
10.2019 - 4 2022
Server and Service Manager
Beachside BBQ, LLC
03.2013 - 09.2019
Co-founder and Operator
Bird's Nest Landscaping and Design, LLC
08.2007 - 09.2019
Bachelor of Science - Finance
Florida State University
08.2002 - 2007.05
Client Care Coordinator
Coastal Animal Clinic
5 2022 - 9 2024
Goals
Excited to pursue a career that leverages an understanding of holistic modalities and a passion for helping others achieve health and wellness goals, driven by personal health transformations through naturopathic and alternative treatments. Currently enhancing digital marketing skills and pursuing the AFPA Holistic Nutrition Consultant Certification. Eager to contribute expertise in nutritional diet, naturopathy, and sustainable horticulture while developing entrepreneurial endeavor NativeSun Natural Design. Looking forward to growth with a company committed to making a positive impact in holistic health and wellness.
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