Trevor Sofford
Jacksonville,Florida
Summary
Dedicated Customer Service Representative providing exceptional customer service through active listening and problem solving. Skilled in building customer relationships and understanding customer needs. Strong communication and interpersonal skills for providing superior customer service.
Overview
10
10
years of professional experience
Work History
Customer Service
Southeast Toyota Distributors
05.2021 - Current
Parts Department
Southeast Toyota Distributors
08.2020 - 05.2021
Assembler
Southeast Toyota Distributors
11.2017 - 08.2020
Driver
Southeast Toyota Distributors
11.2014 - 11.2017
Crew Person
McDonalds
07.2014 - 11.2014
Education
Skills
- Microsoft Office
- Salesforce CRM
- Database management
- Customer service
- Order and Refund Processing
- Customer Retention Strategies
Timeline
Customer Service
Southeast Toyota Distributors
05.2021 - Current
Parts Department
Southeast Toyota Distributors
08.2020 - 05.2021
Assembler
Southeast Toyota Distributors
11.2017 - 08.2020
Driver
Southeast Toyota Distributors
11.2014 - 11.2017
Crew Person
McDonalds
07.2014 - 11.2014
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