Trevor Stockman
Union Bridge,MD
Summary
Adept at driving operational excellence and client satisfaction, I leveraged strategic planning and relationship building at R&S Mechanical LLC to enhance business processes, resulting in increased customer loyalty. My background in project management and negotiations, honed at Airtron Mid-Atlantic & Air Conditioning, underscores my ability to deliver projects efficiently, fostering a positive and productive work environment.
Overview
24
24
years of professional experience
Work History
Owner
R&S Mechanical LLC
Taneytown, MD
06.2017 - 08.2024
- Managed day-to-day business operations.
- Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
- Oversaw daily operations, ensuring all tasks were completed accurately and efficiently by team members.
- Increased customer satisfaction by implementing efficient business processes and providing exceptional service.
- Managed financial aspects of the business, including budgeting, financial reporting, and tax preparation.
- Consulted with customers to assess needs and propose optimal solutions.
- Established a positive workplace culture that fostered employee engagement, collaboration, and loyalty.
- Negotiated contracts with suppliers for better pricing and terms, reducing overall costs for the business.
- Established foundational processes for business operations.
- Enhanced operational efficiency and productivity by managing budgets, accounts, and costs.
- Led negotiations for major contracts, securing favorable terms that significantly reduced costs.
Superintendent
Airtron Mid-atlantic & Air Conditioning
Frederick, MD
09.2014 - 06.2017
- Reviewed design specifications critically for accuracy, identifying potential issues before they escalated into costly delays or rework situations.
- Resolved conflicts efficiently among team members, fostering a positive work environment that contributed to successful outcomes.
- Reviewed plans and inspected ongoing construction to keep work in line with project goals.
- Communicated effectively with clients throughout each stage of the project for transparency regarding progress updates as well as addressing any concerns raised promptly.
Superintendent
Charles A Klein & Sons
Sykesville, MD
09.2005 - 09.2014
- Reviewed design specifications critically for accuracy, identifying potential issues before they escalated into costly delays or rework situations.
Service Technician
Charles A Klein & Sons
Sykesville, MD
06.2000 - 07.2005
- Explained diagnostic findings to customers and outlined repair or service options.
- Installed new equipment and explained operation and routine maintenance protocols to customers.
- Inspected equipment to diagnose operational issues.
- Adhered to safety protocols and policies to reduce workplace hazards.
Education
N/A - HVAC Installation And Repair
Lincoln Technical Institute
Columbia, MD06.2002
Skills
- Customer Relations
- Small business operations
- Relationship Building
- Verbal and written communication
- Client Service
- Project Management
- Operations Management
- Business Management
- Strategic Planning
- Project estimating
- Staff Management
- Negotiation
- Bidding processes
- Contract Management
- Effective leader
- Scheduling
Timeline
Owner
R&S Mechanical LLC
06.2017 - 08.2024
Superintendent
Airtron Mid-atlantic & Air Conditioning
09.2014 - 06.2017
Superintendent
Charles A Klein & Sons
09.2005 - 09.2014
Service Technician
Charles A Klein & Sons
06.2000 - 07.2005
N/A - HVAC Installation And Repair
Lincoln Technical Institute