Summary
Overview
Work History
Education
Skills
Timeline
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Trevor Talbot

Hanover,MD

Summary

Accomplished hospitality professional with extensive experience in luxury settings, including a notable tenure at the Four Seasons. Proven track record of enhancing the guest experience through expert service and event management. Adept at leading teams to deliver excellence in every interaction. Strong communication and interpersonal skills elevate customer satisfaction consistently. Eager to apply leadership and operational skills in a role fostering exceptional guest experiences and driving organizational success.

Overview

13
13
years of professional experience

Work History

Oasis Lounge/ Pool Bartender/Certified Trainer

Four Seasons Hotel Baltimore
04.2024 - Current
  • Excelled in delivering high-quality service in a distinguished, heavily frequented luxury hotel, boosting guest enjoyment at the Oasis Pool/Lounge.
  • Enhanced brand reputation by excelling in creative beverage presentation and guest engagement.
  • Oversaw inventory tracking for bar items, maintaining optimal stock levels.
  • Cultivated robust connections with key visitors, enhancing customer retention.
  • Delivered exceptional attention to detail in cocktail preparation for private dining.
  • Handled bar services at exclusive pool parties and chef series events.
  • Worked alongside culinary teams during chef series to curate beverage pairings that elevated gourmet meals.
  • Strengthened commitment to excellence in hospitality through diverse training programs.
  • Facilitated smooth onboarding by guiding new employees in workplace integration.

Data Entry Associate/Administrator

Central COC Media Ministry
12.2011 - Current
  • Managed audiovisual operations during services, ensuring optimal sound and visual quality for enhanced worship experiences.
  • Generated precise spreadsheets while overseeing intricate data entry assignments.
  • Conducted training sessions for new staff on data integrity.
  • Conducted routine maintenance and resolved technical issues for audio and video systems, enhancing operational performance.

Lead Server & Bartender

LongHorn Steakhouse
05.2019 - 01.2025
  • Achieved a 20% increase in tips by delivering exceptional service and maintaining a warm environment.
  • Skillfully tailored beverage options to enhance guest satisfaction.
  • Managed allergen data effectively to uphold guest safety protocols.
  • Boosted revenue by implementing effective upselling techniques.
  • Enhanced team dynamics by offering adaptable support across multiple roles during busy times.

Seasonal Bartender

Mamas On The Half Shell
10.2022 - 03.2023
  • Diligently verified the legal age of customers, ensuring strict compliance with regulatory requirements and maintaining the establishment's integrity.
  • Delivered exceptional service, specializing in the preparation of unique winter drinks and expert alcohol recommendations that enhanced guest satisfaction.
  • Managed inventory effectively, ensuring the bar was well-stocked and operations ran smoothly without interruption.
  • Maintained high standards of cleanliness and organization, contributing to an inviting bar environment.
  • Handled cash transactions efficiently, ensuring accuracy and accountability in financial exchanges.

Summer Camp Trainer

Terrel Harris Athletics
03.2022 - 08.2022
  • Developed and implemented tailored training programs for youth, focusing on enhancing athletic skills and boosting confidence through structured activities and personalized coaching.
  • Curated individualized workout plans for campers to follow outside of camp sessions, promoting continual physical development and discipline.
  • Maintained a safe and protective environment for children, ensuring their well-being while under my supervision and fostering a sense of security among parents.
  • Built strong relationships with parents, effectively communicating and aligning training objectives with each child's specific goals to maximize development and satisfaction.
  • Fostered a fun and engaging atmosphere that encouraged learning and personal growth, instilling confidence and clarity in young athletes.

Biopharm Associate

GlaxoSmithKline
06.2021 - 02.2022
  • Provided crucial support for both upstream and downstream biopharmaceutical processes, contributing to the efficient production of biologic medicines.
  • Assisted in drafting and revising Standard Operating Procedures (SOPs), ensuring adherence to regulatory standards and enhancing operational efficiency.
  • Participated in the implementation of change controls, facilitating improvements and adaptations in production processes to meet dynamic industry demands.
  • Contributed to the creation and maintenance of production documentation, supporting quality assurance and compliance with industry best practices.

Education

A.A. - General Studies

Anne Arundel Community College
Anne Arundel County, MD
04.2025

Exercise Science & Business Administration

Towson University
Anne Arundel County, MD
05.2021

MD High School Diploma - undefined

Chesapeake Science Point High School
06.2017

Skills

  • Exceptional Communication
  • Attention to Detail
  • Discretion and Confidentiality
  • High Emotional Intelligence
  • Cultural Competence
  • Problem-Solving and Initiative
  • Professionalism and Etiquette
  • Technical Proficiency
  • Networking and Relationship Building
  • Flexibility and Reliability
  • Interpersonal Skills
  • POS Micros System Literacy
  • High Volume Service Experience
  • Microsoft Office Literacy & Proficiency

Timeline

Oasis Lounge/ Pool Bartender/Certified Trainer

Four Seasons Hotel Baltimore
04.2024 - Current

Seasonal Bartender

Mamas On The Half Shell
10.2022 - 03.2023

Summer Camp Trainer

Terrel Harris Athletics
03.2022 - 08.2022

Biopharm Associate

GlaxoSmithKline
06.2021 - 02.2022

Lead Server & Bartender

LongHorn Steakhouse
05.2019 - 01.2025

Data Entry Associate/Administrator

Central COC Media Ministry
12.2011 - Current

A.A. - General Studies

Anne Arundel Community College

MD High School Diploma - undefined

Chesapeake Science Point High School

Exercise Science & Business Administration

Towson University
Trevor Talbot