Trevor Wright
Wilkes-Barre,PA
Summary
Cybersecurity student with hands-on experience in threat detection and risk management. Known for reliability and adaptability in collaborative settings, focusing on achieving comprehensive security goals. Skilled in network security, ethical hacking, and maintaining compliance with security protocols. Seeking an internship opportunity to gain practical experience and further develop skills in the Cyber Security field.
Overview
8
8
years of professional experience
Work History
Front End Team Lead
Walmart
06.2022 - Current
- Oversaw employee performance, corrected problems, and increased efficiency to maintain productivity targets.
- Responded to customer concerns with friendly and knowledgeable service and remedied issues promptly and effectively.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Managed efficient cash register operations.
- Provided exceptional services and pleasant shopping experiences to retail customers.
- Conducted thorough code reviews, identifying potential issues and providing constructive feedback to improve overall code quality.
Asset Protection Associate
Walmart
10.2019 - 06.2022
- Wrote reports outlining activities and results.
- Improved store safety for employees and customers through regular risk assessments and hazard identification.
- Implemented and maintained loss prevention programs in close collaboration with store management.
- Controlled reduction of loss inventory by protecting company assets.
- Maintained a secure environment by conducting thorough surveillance, floor patrols, and CCTV monitoring.
Department Manager
Walmart
08.2019 - 10.2019
- Oversaw inventory management processes, maintaining optimal stock levels while minimizing waste and losses due to shrinkage or obsolescence.
- Maintained a professional work environment by addressing conflicts proactively and fostering open communication among staff members.
- Enhanced department efficiency by streamlining processes and implementing time-saving strategies.
- Assisted in organizing and overseeing assignments to drive operational excellence.
Customer Service Manager
Walmart
03.2018 - 08.2019
- Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
- Resolved customer complaints while prioritizing customer satisfaction and loyalty.
- Trained and regularly mentored associates on performance-oriented strategies and customer service techniques.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Evaluated employee performance and conveyed constructive feedback to improve skills.
Cashier
Walmart
05.2017 - 03.2018
- Operated cash register to record transactions accurately and efficiently.
- Helped customers complete purchases, locate items, and join reward programs.
- Performed cash, card, and check transactions to complete customer purchases.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Restocked and organized merchandise in front lanes.
Education
Associate of Science - Cyber Security
Lackawanna College
Scranton, PA05-2025
High School Diploma -
Sackets Harbor Central School
Sackets Harbor, NY06-2017
Skills
- Phishing awareness
- Network security
- Network protocols
- Two-factor authentication
- Encryption techniques
- Operating system security
- Database security
- DDoS prevention
- Transport layer security
- Data loss prevention
Accomplishments
- Used Microsoft Excel to develop inventory tracking spreadsheets.
- Supervised team of 50 staff members.
Timeline
Front End Team Lead
Walmart
06.2022 - Current
Asset Protection Associate
Walmart
10.2019 - 06.2022
Department Manager
Walmart
08.2019 - 10.2019
Customer Service Manager
Walmart
03.2018 - 08.2019
Cashier
Walmart
05.2017 - 03.2018
Associate of Science - Cyber Security
Lackawanna College
High School Diploma -
Sackets Harbor Central School
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