Trevor A Smith
N. Charleston,SC
Summary
Seasoned Operations Manager and talented leader with 15 years of experience applying exceptional planning and problem-solving abilities toward enhancing business plans and day-to-day activities. Results-driven and resilient in developing teams while improving processes and increasing productivity. Bringing solid understanding of industry trends, excellent communication skills, talent for spotting areas in need of improvement and implementing changes with strategic approach.
Overview
19
19
years of professional experience
Work History
Operations Manager
MAHLE Behr Service America LLC
08.2019 - Current
- Supervised operations staff and kept employees compliant with company policies and procedures.
- Developed systems and procedures to improve operational quality and team efficiency.
- Managed inventory and supply chain operations to achieve timely and accurate delivery of goods and services.
- Led hiring, onboarding and training of new hires to fulfill business requirements.
- Developed and maintained relationships with external vendors and suppliers.
- Developed and implemented strategies to maximize customer satisfaction.
Operations Manager
MAHLE Behr USA Inc.
06.2018 - 08.2019
- Analyzed and reported on key performance metrics to senior management.
- Identified and resolved unauthorized, unsafe, or ineffective practices.
- Directed initiatives to improve work environment, company culture or overall business strategy.
- Led hiring, onboarding and training of new hires to fulfill business requirements.
- Set, enforced, and optimized internal policies to maintain responsiveness to demands.
Operations Manager
MAHLE Behr Service America LLC
09.2014 - 06.2018
- Supervised operations staff and kept employees compliant with company policies and procedures.
- Developed systems and procedures to improve operational quality and team efficiency.
- Managed inventory and supply chain operations to achieve timely and accurate delivery of goods and services.
- Led hiring, onboarding and training of new hires to fulfill business requirements.
Fractal Manager
Behr Heat Transfer Systems
11.2010 - 09.2014
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
- Maintained professional, organized, and safe environment for employees and patrons.
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
- Cross-trained existing employees to maximize team agility and performance.
- Controlled costs to keep business operating within budget and increase profits.
Production Manager
Behr Heat Transfer Systems
04.2008 - 11.2010
- Standardized production procedures, job roles, and quality assurance guidelines.
- Managed continuous improvement initiatives to drive gains in quality, flow, and output.
- Managed internal operational standards and productivity targets.
- Estimated labor requirements to support anticipated workload.
- Determined suitable crew requirements, scheduled employees, and worked with human resources to meet changing production schedules.
Master Scheduler
Behr Heat Transfer Systems
09.2004 - 04.2008
- Communicated with manufacturing floor and scheduling teams to determine production plans.
- Performed analysis of materials to maximize product planning, capacity, product completion and delivery efficiency meeting customer and site requirements.
- Created and monitored production schedules from start to finish.
- Tracked production progress and made changes for efficiency.
- Updated management and clients on progress of production.
Education
Associate of Business Administration - Operations Management
Humber College
Toronto, ONT04.1991
No Degree - Business Administration
Niagara College
Welland, Ontario, Canada05.1990
Skills
- Customer Service
- Logistics Oversight
- Organizational Management
- Inventory Management
- Production
- Process Improvement
- Warehouse Operations
Accomplishments
Professional Hockey Player - ECHL and Colonial League
Timeline
Operations Manager
MAHLE Behr Service America LLC
08.2019 - Current
Operations Manager
MAHLE Behr USA Inc.
06.2018 - 08.2019
Operations Manager
MAHLE Behr Service America LLC
09.2014 - 06.2018
Fractal Manager
Behr Heat Transfer Systems
11.2010 - 09.2014
Production Manager
Behr Heat Transfer Systems
04.2008 - 11.2010
Master Scheduler
Behr Heat Transfer Systems
09.2004 - 04.2008
Associate of Business Administration - Operations Management
Humber College
No Degree - Business Administration
Niagara College
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