Trey Emminger
Kingwood,TX
Summary
Detail-oriented Petroleum Engineering student at the University of Houston with expertise in data analysis and modeling in Microsoft Excel. Combines three years of experience in the food and beverage industry with strong customer service, time management, and communication skills. Demonstrates reliability and adaptability while effectively balancing academic and work commitments.
Overview
3
3
years of professional experience
Work History
Server
Kingwood Country Club
06.2025 - Current
- Delivered exceptional customer service in high-pressure dining environment.
- Collaborated with kitchen staff to ensure timely food preparation and delivery.
- Maintained cleanliness and organization of dining area for optimal guest experience.
- Assisted in training new servers on menu items and service protocols.
Team Member
Panda Express
04.2024 - 08.2025
- Greeted customers with a friendly and professional demeanor, ensuring a positive dining experience.
- Accurately took customer orders, offering suggestions and samples to enhance their meal choices.
- Processed payments efficiently through cash, card, and digital transactions.
- Assembled and checked orders for accuracy, ensuring all items were included and properly packaged.
- Maintained cleanliness of the dining area, including wiping tables, sweeping floors, and managing waste disposal.
- Restocked supplies (sauces, napkins, utensils, etc.) to ensure the front area remained well-organized and fully stocked.
- Assisted with online orders, coordinating with delivery drivers, and ensuring timely pickup.
- Cleaned and organized workstations at the end of each shift, preparing for the next team and reporting any customer feedback or operational issues to the shift lead.
Host
Center Court Pizza & Brew
11.2023 - 03.2024
- Warmly greeted and seated guests, providing an exceptional first impression of the restaurant.
- Managed the waitlist, ensuring accurate tracking of seating times and efficiently communicating wait times to guests.
- Coordinated with the kitchen and wait staff to ensure smooth seating and timely service.
- Answered phone calls for reservations, takeout orders, and general inquiries in a friendly and professional manner.
- Maintained cleanliness and organization of the front-of-house area, including the waiting area and entrance.
- Assisted with customer concerns or special requests, ensuring a high level of guest satisfaction.
- Supported waitstaff during busy times by delivering menus, refilling drinks, and ensuring guest comfort.
- Closed out the host station at the end of the shift, ensuring the area was clean and ready for the next day.
Education
No Degree - Chemical Engineering
University of Mississippi
Oxford, MSBachelor of Science - Petroleum Engineering
University of Houston
Houston, TX05-2029
High School Diploma -
Kingwood High School
Kingwood, TX05-2024
Skills
- Exceptional customer service
- Active listening
- Team leadership
- Critical thinking
- Strong work ethic
- Software engineering
- Microsoft Excel
Timeline
Server
Kingwood Country Club
06.2025 - Current
Team Member
Panda Express
04.2024 - 08.2025
Host
Center Court Pizza & Brew
11.2023 - 03.2024
No Degree - Chemical Engineering
University of Mississippi
Bachelor of Science - Petroleum Engineering
University of Houston
High School Diploma -
Kingwood High School