
Results-driven sales and operations leader with a track record spanning entrepreneurship and in-home consultative sales. Currently an In-Home Sales/Design Consultant with Clearwater Shower Bath, building customer trust through consultative selling and executing one-call closes on shower and wet-space renovations. Previously founded, scaled, and sold Elite Auto Care LLC—growing revenue to $1.1M in 2024 as a Ceramic Pro Elite Dealer certified operation—while building and leading a 7-person team overseeing sales, marketing, quality-control, scheduling, and inventory. Experienced working with high-net-worth and commercial clients, improving processes to boost efficiency, customer satisfaction, repeat business, and referral growth.
• Conducted in-home consultations to assess customers’ shower and wet-space needs, establishing trust and rapport from initial visit
• Execute a one-call close sales process, guiding customers from consultation through pre-close and close in a single visit
• Build value throughout the sales process using the company’s brand story, verified customer reviews, and a competitive comparison guide covering pricing and reputation
• Reinforced trust and credibility by integrating customer testimonials at critical points during presentations
• Uncovered underlying motivations and pain points influencing customer decisions to replace showers or bathtubs
• Perform on-site product demonstrations and design the wet space with the customer in real time