Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Trey Milcowitz

Trey Milcowitz

Akron

Summary


Experienced with managing front desk activities and maintaining welcoming atmosphere for clients. Utilizes strong organizational skills and attention to detail to streamline office operations. Knowledge of effective communication techniques and customer service principles to enhance visitor experiences. Dynamic professional with a proven track record at Earthbound Trading, excelling in customer relations and cash handling. Recognized for enhancing customer satisfaction through effective problem resolution and staff supervision. Adept at organization and time management, fostering a positive environment while ensuring operational efficiency.

Overview

6
6
years of professional experience

Work History

Receptionist

Tota Conservatory
08.2019 - 07.2021
  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
  • Confirmed appointments, communicated with clients, and updated client records.
  • Answered phone promptly and directed incoming calls to correct offices.
  • Kept reception area clean and neat to give visitors positive first impression.
  • Handled cash transactions and maintained sales and payments records accurately.

Key Holder

Earthbound Trading
08.2020 - 07.2021
  • Managed daily cash handling procedures, ensuring accuracy in transactions and preventing losses due to discrepancies.
  • Resolved customer complaints professionally, resulting in increased customer satisfaction and loyalty.
  • Oversaw store operations by counting cash drawers, reviewing equipment management, and supervising staff.
  • Managed store personnel by delegating tasks and supervising daily operations.

Chorister

St. John Neumann
10.2023 - Current
  • Improved musicianship skills among choristers through regular sight-reading exercises and music theory lessons.
  • Applied knowledge of harmony, melody, rhythm, and voice production to individualize presentations and maintain audience interest.
  • Interpreted different music by making use of voice production, harmony, rhythm and melody to present characterization.

Education

Bachelor of Music - Vocal Performance

Baldwin Wallace University
Berea, OH
05-2025

Skills

  • Customer/Client relations
  • Telephone skills
  • Organization skills
  • Appointment scheduling
  • Time management
  • Customer service
  • Training and mentoring
  • Cash handling
  • Store maintenance
  • Personable
  • Confident

Languages

French
Elementary

Timeline

Chorister

St. John Neumann
10.2023 - Current

Key Holder

Earthbound Trading
08.2020 - 07.2021

Receptionist

Tota Conservatory
08.2019 - 07.2021

Bachelor of Music - Vocal Performance

Baldwin Wallace University

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Trey Milcowitz