Trey Silva
Bastrop,TX
Summary
I am a multifaceted project manager / maintenance technician who is motivated, passionate, and a goal oriented leader with a passion for providing exceptional service to customers. Looking to continue to grow professionally, learn new skills, improve upon my current talents, and gain knowledge of new concepts that will benefit me to be an asset at any position.
Overview
10
10
years of professional experience
Work History
Director of Operations
Loyal Home Concierge
Austin , TX
08.2024 - Current
- Delegated work to staff, setting priorities and goals.
- Conducted performance reviews for direct reports and provided feedback for improvement opportunities.
- Reviewed financial statements and sales or activity reports to measure productivity or goal achievement.
- Assessed and evaluated business procedures and implemented structure to improve day-to-day operations.
- Maintained budgeting documents for accurate tracking of expenses.
- Used excellent verbal skills to engage customers in conversation and effectively determine needs and requirements.
- Scheduled and managed various vendors and contractors for bigger projects.
- Implemented successful business strategies to increase revenue and target new markets.
Tier 3 Home manager and service technician
PreFix Inc
Austin , TX
01.2021 - 06.2024
- In-depth conversation with customers in order for them to have an understanding of practices and services we will be providing when enrolling in our program.
- Completing 75% of in home repair, troubleshooting, and installation.
- Sourced parts and materials from various vendor while keeping a detailed inventory and staying under monthly budget.
- Maintained a safe and comfortable living environment for residents through rigorous property maintenance and A 30 point inspection.
- Kept accounts, resident files and regulatory paperwork current and accurate with diligent attention to administrative requirements.
- Collaborated effectively with other departments, and Contractors scheduling and seeing through projects to ensure smooth operations to our members.
Construction manager assistant at Quest Apartments
North American Properties
01.2019 - 01.2021
- Make sure we hit deadlines given by corporate in order to stay on budget and on schedule
- Pass inspections with the city of Cedar park
- Look over various vendors and make sure the work we agreed on is complete
- Ordering appliances and parts needed to complete the project within budget
- Being able to use critical thinking in action when a problem was to occur.
Maintenance Tech
Lakeline East apartments
01.2017 - 01.2019
- Respond to service calls for facility equipment in tenant spaces
- Repair apartment exterior and interior spaces
- Answer tenant questions regarding maintenance and repairs
- Follow company standards operations and procedures and applicable regulations.
Supervisor/box truck driver
Priority landscapes
01.2015 - 01.2017
- Had the responsibility of running a five man crew to strategically plan and coordinate jobs of various sizes on many different properties
- Maintained commercial and residential properties
- Diagnosed malfunctions in equipment and scheduled repairs and replacements in order to stay on schedule
- Loaded and operated a 24' box truck and dropped off equipment needed at various jobs throughout the day.
Education
Skills
- Computer proficiency In Microsoft word, Excel, Outlook,Slack, and multiple ticket closing and invoice programs
- Strategic planning and execution
- Schedule oversight
- Project tracking
- Workforce training
- Staff management
- Vendor sourcing
- Project management
Timeline
Director of Operations
Loyal Home Concierge
08.2024 - Current
Tier 3 Home manager and service technician
PreFix Inc
01.2021 - 06.2024
Construction manager assistant at Quest Apartments
North American Properties
01.2019 - 01.2021
Maintenance Tech
Lakeline East apartments
01.2017 - 01.2019
Supervisor/box truck driver
Priority landscapes
01.2015 - 01.2017