Treyton Clakeley
Chittenango,NY
Summary
Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
9
9
years of professional experience
Work History
Customer Care Manager
West Herr Automotive Group
East Syracuse, NY
11.2023 - Current
- Consistently ranked in the top 10% of company-wide production for my position
- Boosted revenue streams by suggesting additional services or products to customers.
- Initiated contact through phone calls and email to develop rapport, nurture leads, and schedule sales appointments.
- Followed up with customers post-delivery to build lasting relationships and generate successful referrals.
- Delivered concise explanations of contracts and paperwork to improve customer understanding and overall satisfaction with delivery process.
- Documented customer interactions to monitor progress.
- Provided training to new customer care staff members.
- Collaborated with other departments to ensure customers' needs were met promptly and accurately.
- Provided informative explanation on vehicle features to customers during vehicle delivery.
- Worked closely with service and detail teams to ensure vehicle readiness prior to delivery
Sales Assistant
West Herr Automotive Group
East Syracuse, NY
06.2023 - 11.2023
- Built and maintained relationships with peers and upper management to drive team success.
- Fostered relationships with customers to expand customer base and retain business.
- Answered incoming calls from customers inquiring about vehicles or services offered by the dealership.
- Provided excellent customer service to ensure a positive experience for each client visiting the dealership.
- Collaborated with service and detail teams to ensure vehicle readiness for delivery.
Kitchen Manager
Chipotle Mexican Grill
Clay, NY
01.2022 - 06.2023
- Trained employees on cooking techniques, safety standards, and performance strategies.
- Oversaw meal preparation and monitored food handling to encourage safety.
- Kept kitchen equipment properly functioning by following the manufacturer's operating instructions and educating staff on proper use.
- Developed and implemented strategies to enhance team performance, improve processes, and boost results.
- Consistently maintained high levels of cleanliness, organization, storage, and sanitation of food and beverage products to ensure quality.
Delivery Driver
DoorDash
Chittenango, NY
09.2021 - 01.2022
- Transported and safely delivered items to prevent damage or loss.
- Utilized GPS and map applications efficiently to determine optimal routes, reducing delivery times and improving customer satisfaction.
- Contacted customers if there were delays in delivery due to traffic or other issues.
Dental Assistant
Aspen Dental
Syracuse, NY
02.2019 - 09.2021
- Educated patients on techniques to optimize oral hygiene, control plaque, and protect teeth and gums.
- Took impressions of patient's teeth to prepare for fabrication of permanent dental work.
- Took patient's blood pressure, pulse, and temperature, and recorded results in patient charts.
- Sanitized equipment, cleaned treatment rooms, and restocked supplies.
- Built a solid patient base by delivering empathetic and caring service.
- Provided support to dentist during examinations and procedures
- Produced dental x-rays utilizing digital techniques facilitating early detection and treatment of tooth decay, cavities, and related concerns.
- Assisted hygienists in applying sealants and protective coatings to teeth.
Restaurant Busser
Kirby's Prime Steakhouse
Fayetteville, NY
10.2019 - 12.2019
- Transported filled bus tubs to kitchen dishwashing area.
- Maintained table settings by removing courses, replacing utensils and refilling beverages.
- Cleared, cleaned and sanitized booth and chair cushions and tables.
Restaurant Waiter
Gaslight Brewery
South Orange, NJ
05.2018 - 07.2018
- Operated POS terminals to input orders, split bills and calculate totals.
- Delivered exceptional customer service by greeting patrons, guiding on menu items, and fulfilling their orders.
- Ensured patron satisfaction through polite and professional interactions, resulting in increased inquiries and order placements.
Theatre Usher
Bow Tie Cinemas
South Orange, NJ
10.2017 - 04.2018
- Processed admission payments and provided tickets.
- Provided excellent service and attention to customers when face-to-face or through phone conversations.
- Maintained inventory of concession items such as popcorn, candy, and beverages.
Cashier
Wegmans Supermarket
Dewitt, NY
08.2015 - 08.2017
- Helped customers find specific products, answered questions and offered product advice.
- Operated cash register, collected payments and provided accurate change.
- Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
- Learned roles of other departments to provide coverage and keep store operational.
Education
High School Diploma -
Chittenango High School
Chittenango, NY07.2016
Skills
- Relationship selling
- Prospecting
- Team Collaboration and Leadership
- Multitasking and Organization
- Customer Service
- Staff Training and Development
- Time Management
- Positivity and Professionalism
Hobbies
I am a musician who enjoys writing and recording songs using my voice, guitar and percussions. I also enjoy team sports, gaming & comedy. I am a people person who enjoys spending time with friends and family.
Timeline
Customer Care Manager
West Herr Automotive Group
11.2023 - Current
Sales Assistant
West Herr Automotive Group
06.2023 - 11.2023
Kitchen Manager
Chipotle Mexican Grill
01.2022 - 06.2023
Delivery Driver
DoorDash
09.2021 - 01.2022
Restaurant Busser
Kirby's Prime Steakhouse
10.2019 - 12.2019
Dental Assistant
Aspen Dental
02.2019 - 09.2021
Restaurant Waiter
Gaslight Brewery
05.2018 - 07.2018
Theatre Usher
Bow Tie Cinemas
10.2017 - 04.2018
Cashier
Wegmans Supermarket
08.2015 - 08.2017
High School Diploma -
Chittenango High School
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