Treyvia Matthews
Memphis,TN
Summary
Excellent ability to lead with more than 5 years of experience in customer service. I have over 15 years of artistic/creative experience and technical knowledge. I have an eagerness to learn and am extremely resourceful.
Overview
8
8
years of professional experience
Work History
Security Officer
Memphis City Schools
07.2023 - Current
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
- Acted quickly during emergency situations to reduce opportunity for damage and injury.
- Prevented unauthorized access to facilities and reported suspicious activities and persons to law enforcement.
- Wrote detailed reports on theft, presence of unauthorized persons, and unusual incidences.
- Protected facility and property guests by regularly circulating premises and monitoring surveillance
Assistant Office Manager
Aspen Dental
03.2022 - Current
- Responsible for the daily non-clinical operations of their assigned office including patient satisfaction, non-clinical team selection, performance, development and other business related functions.
Contact Service Representative
Internal Revenue Service
07.2021 - 02.2022
- Delivered accurate organizational information, including products, services, and procedures.
Material Handler
FedEx Express
08.2016 - 07.2021
- Unloaded multiple trucks per day, staging items for storage or immediate use.
Ramp Agent
FedEx Express
06.2019 - 08.2020
- Led and Managed 10-25 Employees at a time.
Education
Associates - Art and Graphic Design
Southwest Tennessee Community College
Memphis, TNAssociates - Art and Graphic Design
Northwest Mississippi Community College
Senatobia, TNHigh School Diploma -
Evangelical Christian School
Cordova, TN05.2014
Skills
- Customer relations
- Detail oriented
- Great with time management and organization
- Leadership experience
- Able to adapt well in high pressure situations
- Resourceful
References
- Kim Leaks-William, (901) 590-5229, Guest Engagement Specialist
- JeVita Wise, (901) 268-5818, Government
Timeline
Security Officer
Memphis City Schools
07.2023 - Current
Assistant Office Manager
Aspen Dental
03.2022 - Current
Contact Service Representative
Internal Revenue Service
07.2021 - 02.2022
Ramp Agent
FedEx Express
06.2019 - 08.2020
Material Handler
FedEx Express
08.2016 - 07.2021
Associates - Art and Graphic Design
Southwest Tennessee Community College
Associates - Art and Graphic Design
Northwest Mississippi Community College
High School Diploma -
Evangelical Christian School
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