Summary
Overview
Work History
Education
Skills
Affiliations
Languages
References
Timeline
Generic

Treyvon Young

Chicago,IL

Summary

Proven leader and efficient communicator, adept at merchandise recovery and issue resolution, significantly enhancing customer satisfaction at Mariano's Fresh Market. Expert in cycle counting and visual merchandising, ensuring accurate inventory and appealing product displays. Demonstrates a strong ability to train and supervise teams, driving sales and minimizing shrinkage with a focus on achievements.

Overview

2
2
years of professional experience

Work History

Customer Service Representative

Mariano's Fresh Market
Chicago, IL
02.2024 - 12.2024
  • Increased customer satisfaction ratings by effectively answering questions, suggesting effective solutions, and resolving issues quickly.
  • Updated system with order specifics and customer details, preferences, and billing information.
  • Carried out duties within fast-paced retail environment, providing organized stocking methods and plans.
  • Checked delivered merchandise and order information to verify shipment accuracy.
  • Received incoming product deliveries and relocated to storage shelves, coolers, or bins.
  • Packaged items with appropriate materials to prevent damage during shipping.
  • Maintained accurate inventory records by regularly performing stock counts and audits.

Warehouse Worker

Amazon
Monee, IL
03.2023 - 12.2024
  • Processed returns of defective merchandise as required.
  • Maintained a clean work area by sweeping, mopping, dusting shelves.
  • Coordinated cargo unloading with other workers to achieve efficient and safe transportation.
  • Followed established guidelines for picking orders accurately.
  • Counted number of boxes or units in loading docks to confirm proper completion of work orders.
  • Carried necessary tools and supplies to transportation vehicles and returned to proper storage areas after use.
  • Prepared and completed warehouse orders for delivery or pickup according to schedule.
  • Ensured safety protocols were followed at all times while operating machinery.
  • Placed bracing, straps and other protective devices onto items in transit to prevent damage.
  • Maintained accurate inventory records using computerized tracking systems.
  • Collaborated closely with other departments on special projects as needed.
  • Used scanners to track parcel information, condition or receipt.
  • Cleaned empty storage areas to achieve proper sanitation regulations and make area fit for future use.
  • Protected items by wrapping in cling film, padded moving blankets and tape.
  • Secured items in truck by strapping over protective padding.

Store Manager

Target
Chicago, IL
01.2023 - 03.2024
  • Recruited, trained and supervised new employees.
  • Coordinated and directed activities of businesses or departments concerning production, pricing and sales.
  • Oversaw inventory management through cycle counts, audits and shrinkage control.
  • Delivered excellent customer service and adhered to standard practices to maximize sales and minimize shrinkage.
  • Restocked shelves consistently to ensure product availability.

Assessed inventory levels to identify low stock items.

Guided customers to find products efficiently throughout the store.

Followed safety and hygiene guidelines in preparing food items.

• Assisted customers with deli orders and ensured accurate portioning. • Maintained clean and sanitary food prep areas

Restocked shelves and maintained organized product displays

• Checked inventory and reported low stock or damaged items

• Assisted customers in locating items throughout the store

Operated a POS system to process cash, credit, and debit transactions accurately

Delivered swift and courteous checkout assistance to customers.

• Balanced cash drawer at the end of shifts and reported any discrepancies

Assisted customers with purchases, answered questions, and provided excellent service

Resolved customer concerns in a professional and friendly manner.

Ensured cleanliness and organization of workspace.

Education

High School Diploma -

Sullivan House High School
8164 S South Chicago Ave, Chicago, IL 60617
07-2023

Skills

  • Loading and unloading
  • Cycle counting
  • Shipment unpacking
  • Shipping and receiving
  • Truck processing
  • Materials handling and transport
  • Shelf maintenance
  • Cleanliness standards
  • Order fulfillment
  • Pricing and signage updates
  • Merchandise recovery
  • Order bagging
  • Stock replenishment
  • Shelf organization
  • Merchandising techniques
  • Product restocking
  • Returns processing
  • Merchandise exchange
  • Merchandise restocking
  • Issue resolution
  • Decision making aptitude
  • Cash management
  • Clear communication
  • Visual merchandising
  • Cash handling and management
  • Cash register operation
  • Promotions and discounts

Affiliations

  • available upon request

Languages

English
Professional

References

References available upon request.

Timeline

Customer Service Representative

Mariano's Fresh Market
02.2024 - 12.2024

Warehouse Worker

Amazon
03.2023 - 12.2024

Store Manager

Target
01.2023 - 03.2024

High School Diploma -

Sullivan House High School
Treyvon Young