Trezhon K. Hart
Middletown
Summary
Courteous and prompt worker with superior attention to detail. Hardworking and dedicated to resolve customer issues in a calm and courteous manner. Works great under pressure and easily flexes with different demands of each job.
Overview
13
13
years of professional experience
Work History
Direct Support Professional
Contiuum Of Care (Batter Terrace)
11.2024 - Current
- Maintain clean, safe, and well-organized patient environment.
- Document progress notes thoroughly to track client achievements, concerns, or changes in behavior patterns that may need attention from the interdisciplinary team.
- Assist clients with daily living needs to maintain self-esteem and general wellness.
- Assist with crisis intervention to de-escalate challenging behavior and maintain peaceful encounters.
- Assist clients in achieving personal goals through tailored care plans and daily skill-building activities.
- Adapt activities and support strategies to meet changing needs of clients, demonstrating flexibility and creativity.
- Provide emotional and practical support to individuals, fostering positive and supportive living environment.
Lead Weatherization Technician
HH Home Performance
10.2014 - Current
- Keep inventory, Clean Workshop and Stock trucks with necessary materials.
- Greet and explain tasks to customers, assign employees tasks on work sites, complete and sign documents with customers.
- Complete blower door and CAZ test.
- Caulk or replace windows, install attic hatch kits , install door weather stripping and sweeps.
- Replace light bulbs, install gasket plates, paint, install insulation.
- Clean each home as it was before we entered.
Sales Representative
Sprint
06.2019 - 11.2022
- Assist customer in finding best mobile devices to fit their needs.
- Help customers pay their bill, upgrade, and or add new lines to their account.
- Increased repeat business by fostering trust-based relationships with key accounts through regular communication.
- Enhanced client satisfaction by addressing concerns promptly and providing exceptional service.
- Generated additional sales opportunities with upselling and cross-selling techniques.
- Expanded customer base through cold calling, networking, and relationship building.
- Increased sales revenue by identifying and targeting high-potential accounts.
Waitstaff
Ann Howard Catering
10.2017 - 12.2017
- Serve appetizers, main courses, and desserts.
- Set up and break down event’s chairs, tables, water glasses, silverware, etc.
- Bus tables and clean venue as it was before we entered.
Waitstaff/ Utility Station
David Alan Catering
09.2015 - 10.2017
- Unloading trucks, setting up and breaking down event’s chairs, tables, water glasses, silverware, etc.
- Plate and serve appetizers, main courses, and desserts.
- Bus tables, wash dishes, and clean venues as they were was before we entered.
Custodial Engineer
Gibraltor, LLC
09.2013 - 04.2014
- Performed Demolition, wire stripping, patch holes, cut material, paint.
- Clean behind subcontractors to ensure cleanliness and safety.
- Clean each apartment as it was before we entered.
Mentor
SWAGG
10.2011 - 06.2012
- Assisted students with homework and escorted them to enrichment programs.
- Taught and played games with students.
- Established mutual respect and encouraged students.
Education
High School Diploma -
Middletown High School
Middletown, CT06.2012
Skills
- Attention to Detail
- Behavior redirection
- First aid and safety
- Time management
- Client support
- Basic math
- Critical thinking
- Merchandise Receiving and Handling
- Inventory Management
- Customer Service
- High Volume Dining
- Food Safety Standards
Timeline
Direct Support Professional
Contiuum Of Care (Batter Terrace)
11.2024 - Current
Sales Representative
Sprint
06.2019 - 11.2022
Waitstaff
Ann Howard Catering
10.2017 - 12.2017
Waitstaff/ Utility Station
David Alan Catering
09.2015 - 10.2017
Lead Weatherization Technician
HH Home Performance
10.2014 - Current
Custodial Engineer
Gibraltor, LLC
09.2013 - 04.2014
Mentor
SWAGG
10.2011 - 06.2012
High School Diploma -
Middletown High School
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