Triana Henderson
Syracuse,NY
Summary
Seasoned medical assistant with more than 10 years of experience in a fast-paced pediatric and adult care setting. Excellent team player and time management skills. Track record of achieving exceptional results in obtaining patients vitals, keeping patient flow under control and ready for the physician. I have experience with training new employees, scheduling appointments, answering the phones and assisting patients with questions pertaining to the job.
Overview
18
18
years of professional experience
1
1
Certification
Work History
Senior Medical Assistant
Syracuse Community Health Center
Syracuse, NY
08.2021 - Current
- Mentored junior medical assistants on clinical procedures and best practices to enhance team performance.
- Managed inventory of medical supplies, optimizing stock levels to reduce waste and ensure availability.
- Coordinated referrals to specialists when needed; Liaised with external healthcare providers, ensuring seamless continuity of care for patients.
- Demonstrated commitment to professional growth by attending continuing education seminars and maintaining current certification as a Senior Medical Assistant.
- Managed inventory of medical supplies effectively, ensuring necessary materials were readily available for efficient patient care delivery..
- Prepared lab specimens for diagnostic evaluation.
- Completed EKGs and other tests based on patient presentation in office..
Medical Assistant
St. Joseph Medical Center
Syracuse, NY
03.2020 - 04.2021
- Obtain vitals, perform EKGs, phlebotomy, urine dips, HCG testing. I also perform retina vue exams on diabetic patient's. Schedule appointments for patients. Clean and stock rooms. Set up for pelvic exams. Assist providers with incoming paperwork (WIC form, OT etc.). Familiar with EPIC EMR.
Medical Assistant
WellNow Urgent Care
Liverpool, NY
01.2019 - 03.2020
- Perform vitals, I setup suture trays and pelvic exams as well as prepping patients for small procedures. Prep medication for nurses and providers. Go over labs make and return calls to patients. Perform OccMed as in drug screens. I trained and completed all job shadows and oncoming clinical staff. I prepped patients for DOT physicals and drug screening.
Assistant Provider
LeAndre Davis DayCare
Syracuse, NY
11.2015 - 08.2018
- Planned activities for the children, prepared meals, helped with administrative duties, and helped with minor injuries.
Medical Assistant
Madison Irving Pediatrics
Syracuse, NY
02.2013 - 11.2015
- Prepare treatment rooms for patient examinations. Interview patients to obtain medical information and measure their vital signs. Clean and sterilize instruments and dispose of contaminated supplies. Record patients' medical history, vital signs, or information such as POC test results in medical records. Schedule appointments for patients. Perform general office duties, such as answering telephones, taking dictation, or completing insurance forms.
Cashier
Sally Beauty Supply
Syracuse, NY
10.2008 - 04.2013
- Receive payment by cash, check, credit cards, vouchers, or automatic debits. Assist customers by providing information and resolving their complaints. Greet customers, stock and mark prices on shelves.
Education
Associate of Applied Science - Nursing
Pomeroy College of Nursing At Crouse Hospital
Syracuse, NY05.2026
Associate of Applied Science - Medical Assistant
Bryant & Stratton College
Syracuse, NY05.2012
High School Diploma -
Syracuse Academy of Science
Syracuse, NY06.2007
Skills
- Proven Leader
- OccMed trained
- Epic
- Phlebotomy
- Medical Scheduling
- Clinical documentation
- Direct patient care
- Patient-focused care
Accomplishments
- Recognized for outstanding dedication to patient care. I received the Silvestre Delgado award for outstanding dedication to SCH.
Certification
OccMed trainer- Urine drug screening & BAT September 2019 to Present I can train my fellow coworker's how to perform DOT and Non-DOT urine drug screens as well as DOT and Non- DOT Breath Alchol (BAT) tests.
Timeline
Senior Medical Assistant
Syracuse Community Health Center
08.2021 - Current
Medical Assistant
St. Joseph Medical Center
03.2020 - 04.2021
Medical Assistant
WellNow Urgent Care
01.2019 - 03.2020
Assistant Provider
LeAndre Davis DayCare
11.2015 - 08.2018
Medical Assistant
Madison Irving Pediatrics
02.2013 - 11.2015
Cashier
Sally Beauty Supply
10.2008 - 04.2013
Associate of Applied Science - Nursing
Pomeroy College of Nursing At Crouse Hospital
Associate of Applied Science - Medical Assistant
Bryant & Stratton College
High School Diploma -
Syracuse Academy of Science