Summary
Overview
Work History
Education
Skills
Timeline
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Trianna Kenney

Fort Mitchell,KY

Summary

Proven leader and efficient problem-solver, adept in customer service and critical thinking, with a track record of enhancing team development and client relations at Speedway Gas Station. Demonstrated ability to improve customer satisfaction and streamline operations, leveraging expertise in money handling and staff training to exceed employer expectations.

Overview

6
6
years of professional experience

Work History

Lead CSR

Speedway Gas Station
Fort Mitchell, KY
12.2023 - Current

I run the cash register, I assist customers that are looking for product, I stock the store and I clean the store. I help my manager and assistant manager lead the other employees in everyday duties.

General Warehouse Laborer

Staffmark Staffing
HebronKy
03.2023 - 12.2023
  • Efficiently operated material handling equipment such as pallet jacks for safe transportation of goods within the warehouse facility.
  • Prepared orders for shipment by picking, packing, and labeling merchandise.
  • Performed inventory control, such as counting, and stocking merchandise.
  • Labeled and accurately moved customer orders to meet shipment timetables and minimize errors.

Cashier

Burger King
Fort Mitchell, KY
02.2023 - 04.2023
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Built relationships with customers to encourage repeat business.
  • Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Restocked and organized merchandise in front lanes.
  • Assisted customers with returns, refunds and resolving transaction issues.
  • Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
  • Stocked, tagged and displayed merchandise as required.

Smalls Bag Line

DHL Express
Erlanger, KY
11.2018 - 12.2022

I work the smallest bag line to ship products around the world. I worked in the unloads and reloads stocking bags and boxes in the shipping containers.

Education

GED -

Adult Learning Center
Covington, KY

Holmes High School
Covington, KY

Skills

  • Customer Service
  • Problem-solving abilities
  • Critical Thinking
  • Active Listening
  • Customer Relations
  • Problem Resolution
  • Product Knowledge
  • Client Relations
  • Team Development
  • Money handling abilities
  • Staff Training

Timeline

Lead CSR

Speedway Gas Station
12.2023 - Current

General Warehouse Laborer

Staffmark Staffing
03.2023 - 12.2023

Cashier

Burger King
02.2023 - 04.2023

Smalls Bag Line

DHL Express
11.2018 - 12.2022

GED -

Adult Learning Center

Holmes High School
Trianna Kenney