Tricha Ruiz
United States
Summary
Detail-oriented Billing Representative with experience managing invoicing, payment processing, and account reconciliation. Skilled in resolving billing discrepancies, maintaining accurate financial records, and delivering responsive customer service. Proficient in billing systems and committed to improving efficiency and accuracy in financial operations.
Overview
23
23
years of professional experience
Work History
Billing Representative
Sendas NW Urgent Care
Bakersfield, California
02.2015 - Current
- Processed billing claims for insurance and patient accounts.
- Managed patient inquiries regarding billing discrepancies and payment options.
- Reviewed and verified insurance eligibility and coverage details.
- Assisted customers with inquiries regarding their bills and payment options.
- Prepared monthly financial reports for management review.
- Submitted claims to insurance companies and researched and resolved denials and explanations of benefit rejections.
Ward Clerk
Bakersfield Family Medical Center
Bakersfield, California
01.2003 - 08.2011
- Managed patient records and ensured accurate data entry in electronic systems.
- Coordinated patient appointments and assisted with scheduling across departments.
- Facilitated communication between medical staff and patients to enhance service delivery.
- Assisted in processing insurance information and verifying patient eligibility for services.
- Handled incoming calls, providing information and directing inquiries to appropriate staff.
- Performed clerical duties such as typing, data entry, scanning and filing documents.
Education
CERTIFICARE - Medical Billing And Insurance Coding
UEI College
Bakersfield, CA03-2015
GED -
Bakersfield College
Bakersfield, CASkills
- Billing procedures
- Claim submissions
- Insurance verification
- Patient account management
- Insurance claims
- Payment collection
- Effective communication
Timeline
Billing Representative
Sendas NW Urgent Care
02.2015 - Current
Ward Clerk
Bakersfield Family Medical Center
01.2003 - 08.2011
CERTIFICARE - Medical Billing And Insurance Coding
UEI College
GED -
Bakersfield College