Tricia Bisby
Menifee,CA
Summary
" I am a friendly, dedicated wife and mother of two daughters. I am a very loyal worker and have no problem taking direction. Communication and a good attitude are two of my many strengths and I believe they are key factors to success. I am seeking a job where I can grow and learn while giving the best to my employer."
Overview
23
23
years of professional experience
Work History
Customer Service Representative
Cavco Enterprise Inc
Temecula, CA
11.2020 - Current
- Manage high-volume inbound and outbound calls.
- Developed and implemented a DSS system.
- Increased registration numbers.
- Process a comprehensive understanding of DMV requirements needed for obtaining a license.
Foot Specialist
Elias Shoes
Murrieta, CA
11.2015 - 11.2025
- Trained by a Certified Shoe Fitter.
- Shoe fitting- Including fitting with AFO's and prosthetic.
- Fit for orthotic inserts.
- Customers usually referred by Podiatrist or Therapist.
- Placed special shoe orders with vendors.
- Used Clover Register.
Receptionist
Watergon
Murrieta, CA
07.2012 - 01.2015
- Receptionist, Billing.
- Xactimate Program.
- Answered telephone inquiries from clients, vendors and the public.
- Corresponded with clients through email, telephone, or postal mail.
- Submitted quote to Homeowners Insurance Companies for repair reimbursement.
Waitress
Shogun Restaurant
Temecula, CA
05.2011 - 07.2012
- Guided guests through menus while demonstrating thorough knowledge of the food, beverages and ingredients.
- Stocked and maintained cleanliness of stations.
- Demonstrated genuine hospitality while greeting and establishing rapport with guests.
- Assisted co-workers whenever possible.
- Consistently provided professional, friendly and engaging service.
Waitress
Marie Callender's
Temecula, CA
05.2003 - 03.2005
- Maintained complete knowledge of restaurant menu, including daily specials.
- Relayed orders to bar and kitchen by quickly and accurately recording guest selections and keying them into the register.
- Guided guests through menus while demonstrating thorough knowledge of the food, beverages and ingredients.
- Observed tables to promptly respond to requests and refill beverages.
- Consistently provided professional, friendly and engaging service.
Phone Operator
American Botanical Pharmacy
Marina del Rey, CA
1997 - 2002
- Assisted customers with product and service selections.
- Processed payments, including credit and debit card transactions.
- Communicated with customers to answer questions and perform account maintenance.Phone
Education
Certified Massage Therapist
California Healing Arts College
West Los Angeles, CA1998
High School Diploma -
University High School
Santa Monica, CA1996
Refrences
Available upon request.
Timeline
Customer Service Representative
Cavco Enterprise Inc
11.2020 - Current
Foot Specialist
Elias Shoes
11.2015 - 11.2025
Receptionist
Watergon
07.2012 - 01.2015
Waitress
Shogun Restaurant
05.2011 - 07.2012
Waitress
Marie Callender's
05.2003 - 03.2005
Phone Operator
American Botanical Pharmacy
1997 - 2002
Certified Massage Therapist
California Healing Arts College
High School Diploma -
University High School
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