Tricia Bumgarner

• Delivered personalized massage therapy services to diverse clients, assessing needs and tailoring treatments to enhance relaxation, alleviate muscle tension, and foster overall wellness. Oversaw independent practice operations, coordinating client scheduling, consultations, treatment planning, record keeping, payments, and customer service. Cultivated strong client relationships through professionalism and clear communication, ensuring personalized care in a clean and welcoming treatment environment.
• Provided therapeutic massage services to clients, ensuring relaxation and pain relief.
• Assessed client needs and developed customized treatment plans based on individual conditions.
• Utilized various massage techniques, including Swedish, deep tissue, and sports massage, to enhance client satisfaction.

• Professional Massage Therapist experienced in providing relaxing and therapeutic massage treatments in a spa environment. Skilled in Swedish, deep tissue, hot stone, spa treatments and customized massage techniques, with a strong understanding of client comfort, safety, and wellness. Provides personalized treatments based on individual needs, maintains a clean and professional treatment area, and delivers exceptional customer service. Dedicated to creating a calming, welcoming experience that promotes relaxation and overall well-being.
• Provided therapeutic massages tailored to individual client needs to enhance relaxation and well-being.
• Utilized various massage techniques, including Swedish and deep tissue, to alleviate muscle tension.
• Maintained a clean and organized workspace in compliance with health and safety standards.

• Delivered professional massage and spa treatments while maintaining a clean, relaxing environment; consulted with clients to assess needs and recommended suitable treatments, resulting in high client satisfaction and repeat visits.
• Led team of massage therapists, ensuring high-quality service and guest satisfaction.
• Developed customized treatment plans based on client assessments and preferences.
• Trained and mentored junior therapists in various massage techniques and client interaction.

• Processed high-volume cash, chip, voucher, check, and other financial transactions with precision to ensure financial integrity. Maintained and balanced assigned cash drawer while ensuring all transactions were properly documented. Verified customer identification and followed casino policies, gaming regulations, and internal cash-handling procedures. Provided professional, friendly, and efficient customer service to casino guests while handling financial transactions. Counted and verified large amounts of cash and casino chips with a high level of accuracy and attention to detail. Investigated and resolved transaction discrepancies, ensuring accurate financial records and compliance with gaming regulations. Maintained strict confidentiality when handling customer and financial information. Recognized and reported unusual or suspicious transactions to enhance security and uphold casino policies.
• Processed cash transactions efficiently at gaming tables and kiosks.
• Maintained accurate records of customer funds and payouts.
• Assisted customers with inquiries regarding gaming operations and regulations.

Vocational or technical school