Tricia DePalatis
Longmont,CO
Summary
Mission-driven community cultivator with expertise in deepening member engagement, project management, and programmatic improvement. Proven track record of building relationships and implementing strategic initiatives that enhance member satisfaction and drive organizational success.
Overview
14
14
years of professional experience
Work History
Member Engagement Manager
American Network of Community Options & Resources
Alexandria, Virginia (Remote)
03.2023 - Current
- Initiated and managed projects designed to reduce friction and increase awareness and utilization of ANCOR member benefits
- Enhanced community engagement through targeted initiatives and outreach strategies
- Executed strategic programming shifts to align with community needs and organizational goals
- Cultivated trusted relationships with teammates, members, and corporate partners
- Assisted in organizing and facilitating both in-person and virtual events.
- Communicated warmly and clearly through presentations, emails, phone calls, and in-person interactions at ANCOR events
Early Intervention Service Coordinator
Imagine!
Lafayette, Colorado
09.2022 - 03.2023
- Coordinated care for 45 children, maintaining monthly communication with parents, conducting regular meetings, tracking progress towards goals, and adhering to deadlines
- Developed Individualized Family Services Plans (IFSPs) addressing specific concerns and tailored services for children on caseload
- Facilitated meetings to collaboratively create individualized Early Intervention services and goals for children
- Utilized project management tools to stay organized
Retail Manager
Elizabeth's Embellishments
Lafayette, CO
06.2021 - 05.2022
- Trained and supervised 7 direct reports, fostering a supportive environment that encouraged team development
- Resolved customer concerns through effective phone and email communication, improving satisfaction and loyalty
- Collaborated with clients, employees, and upper management to enhance communication and streamline operations
Middle School Math Teacher
Alexander Dawson School
Lafayette, Colorado
08.2019 - 05.2021
- Collaborated with colleagues on interdisciplinary projects and activities
- Effectively juggled competing priorities, planning and presenting daily to multiple audiences with varying learning styles
- Created a positive learning environment by establishing open communication with students, parents and colleagues
INSTRUCTOR - Middle School Math
Aspen Ridge Preparatory School
Erie, Colorado
08.2017 - 05.2019
- Led the International Club and planned a trip to Costa Rica which required leading several dynamic meetings about the trip, fundraising in various ways (including organizing a 5K), and traveled with a group of 10 middle schoolers
- Regularly contacted students, parents, and team members via phone and email to communicate about academic progress and programs
- Created the school's first ever drama class and Mathcounts club
INSTRUCTOR - Middle School English
American Academy for Girls
Kuwait City, Kuwait
08.2012 - 06.2017
- Built strong bonds with colleagues and students from a wide variety of cultural backgrounds
- Led the Grade Level Team as Team Leader and served as English Department Head
- Organized the first ever AAG 5th and 6th grade Charity 5K that raised over $5,000 for relief in Syria (2016)
Education
Bachelor of Science - Education
Washburn University of Topeka
Topeka, KS05-2010
Skills
- Community engagement
- Project management
- Event coordination
- Ability to make data-driven decisions
- Presentation experience
- Relationship building
- Interpersonal communication
- Training & development
Timeline
Member Engagement Manager
American Network of Community Options & Resources
03.2023 - Current
Early Intervention Service Coordinator
Imagine!
09.2022 - 03.2023
Retail Manager
Elizabeth's Embellishments
06.2021 - 05.2022
Middle School Math Teacher
Alexander Dawson School
08.2019 - 05.2021
INSTRUCTOR - Middle School Math
Aspen Ridge Preparatory School
08.2017 - 05.2019
INSTRUCTOR - Middle School English
American Academy for Girls
08.2012 - 06.2017
Bachelor of Science - Education
Washburn University of Topeka