Open To Work
Tricia Jackson
Naches
Summary
Personable and dedicated customer service representative with extensive experience in industry. Solid team player with upbeat, positive attitude and proven skill in establishing rapport with clients. Motivated to maintain customer satisfaction and contribute to company success. Articulate, enthusiastic and results-oriented with demonstrated passion for building relationships, cultivating partnerships and growing businesses.
Overview
5
5
years of professional experience
2001
2001
years of post-secondary education
Work History
Customer Service Representative
Cirlce K
Naches
02.2025 - 02.2026
- Assisted customers with inquiries and product information.
- Processed transactions accurately at the point of sale.
- Maintained cleanliness and organization of merchandise displays.
- Developed positive relationships with customers through friendly interactions.
- Identified opportunities for upselling additional products or services based on customer needs.
Store Manager
Miniso
Yakima
04.2024 - 01.2025
- Showcased and built visually appealing displays and signs to encourage customers to buy specific products.
- Monitored inventory levels and placed new orders for merchandise to keep supply well-stocked.
- Prepared weekly schedules to verify proper floor coverage within fiscal guidelines.
- Managed daily store operations and ensured adherence to company policies.
- Balanced sales, reconciled cash and made bank deposits to facilitate opening and closing duties.
Customer Service Representative
Ace Hardware
Naches
04.2021 - 07.2023
- Assisted customers with inquiries and resolved issues efficiently.
- Processed transactions quickly and accurately using point-of-sale systems.
- Maintained cleanliness and organization of the store environment consistently.
- Educated customers about promotions and loyalty programs effectively.
- Trained new staff on customer service protocols and procedures.
Education
Naches Valley High School
Naches, WACertificate Of Completion - Fashion Marketing
Yakima Valley Tech
Yakima, WA 08.1998 - 06.1999
Skills
- Point-of-sale operation
- Customer service
- Visual merchandising
- Transaction processing
- Inventory management
- Employee training
- Refunds processing
- Computer skills
References
References available upon request.
Work Preference
Job Search Status
Open to workWork Type
Full TimePart TimeLocation Preference
On-SiteSalary Range
$45000/yr - $200000/yrTimeline
Customer Service Representative
Cirlce K
02.2025 - 02.2026
Store Manager
Miniso
04.2024 - 01.2025
Customer Service Representative
Ace Hardware
04.2021 - 07.2023
Certificate Of Completion - Fashion Marketing
Yakima Valley Tech
08.1998 - 06.1999
Naches Valley High School