Tricia Kasten
Winamac,IN
Summary
Results-driven office manager specializing in customer service and operational efficiency. Known for strong attention to detail and adaptability, enhancing productivity through innovative filing systems and effective communication.
Overview
27
27
years of professional experience
Work History
Office Manager
Kasten Krew Trucking
Winamac, IN
11.2023 - 10.2025
- Managed daily office operations to ensure efficiency and organization.
- Coordinated communication between departments to streamline workflow and enhance productivity.
- Provided exceptional customer service when addressing client inquiries or concerns via phone calls or email correspondence.
- Maintained accurate financial records by reconciling accounts payable/receivable transactions regularly to ensure balanced budgets.
- Implemented filing systems that improved document retrieval and reduced processing time.
Teacher
Pioneer Regional School Corporation
Royal Center, IN
08.1998 - 05.2023
- Developed engaging lesson plans aligned with curriculum standards.
- Implemented innovative teaching strategies to enhance student learning outcomes.
- Facilitated collaborative projects to foster teamwork and critical thinking skills.
- Monitored student progress and provided timely feedback to support academic growth.
- Conducted assessments to evaluate student performance and inform instructional adjustments.
- Managed classroom behavior effectively by establishing clear expectations, modeling appropriate conduct, and consistently enforcing established rules and consequences.
- Differentiated instruction to accommodate diverse learning needs, ensuring each student had an equal opportunity for success.
Pizza Shop Assistant
Pizza King
Winamac, IN
08.2011 - 08.2018
- Managed daily operations to ensure efficient pizza preparation and customer service.
- Trained new staff on food safety protocols and operational procedures for optimal efficiency.
- Maintained a clean and organized workspace, adhering to health code regulations for optimum food safety.
- Managed phone orders professionally, providing clear communication and accurate order details to kitchen staff.
- Coordinated inventory management, ensuring timely restocking of ingredients and supplies.
Education
Bachelor of Science - Education
Ball State University
Muncie, IN12-1993
Skills
- Customer service
- Office management
- Organizational skills
- Office administration
Timeline
Office Manager
Kasten Krew Trucking
11.2023 - 10.2025
Pizza Shop Assistant
Pizza King
08.2011 - 08.2018
Teacher
Pioneer Regional School Corporation
08.1998 - 05.2023
Bachelor of Science - Education
Ball State University