- Participating in cooking contests and challenges to showcase culinary skills and creativity
- I enjoy cooking for friends and family gatherings
- Gardening
- Volunteering with youth sports programs as a Coach
- Camping
Tricia Meier
Hedrick
Summary
Detail-oriented office manager skilled in clear communication and compliance monitoring. Experienced in payroll processing and organizational efficiency, ready to leverage expertise to support team success and operational excellence.
Overview
10
10
years of professional experience
Work History
Office Manager
Gullett Fence and Guardrail, Inc
Ottumwa, IA
06.2025 - Current
- Assisted in maintaining accurate records and documentation for projects, enhancing organizational efficiency.
- Implemented filing systems for documents and correspondence, improving retrieval speed and accuracy.
- Facilitated onboarding of new employees by providing necessary training materials and support resources.
- Provided exceptional customer service when addressing client inquiries or concerns via phone calls or email correspondence.
- Contributed to workplace safety by ensuring compliance with established emergency protocols and conducting regular equipment inspections.
- Completed weekly payroll for 8 employees.
Administrative Assistant, Operations
Ottumwa Community School District
Ottumwa, IA
08.2023 - 06.2025
- Developed and streamlined scheduling processes for 58 employees to enhance productivity across departments.
- Assisted with budget management, tracking expenses and providing regular financial updates to the operations team.
- Supported management team in decision-making by providing accurate data analysis and insightful reports.
- Improved communication between departments, resulting in better collaboration and overall productivity.
- Ensured compliance with company policies and procedures through diligent monitoring and enforcement efforts.
- Created Requests for Pricing "RFP" documents for Operations Department.
- Ordered and tracked a large number of shipping and receiving items.
Commission Specialist
Cambridge Financial Advisors
Fairfield, IA
02.2021 - 08.2023
- Analyzed commission structures to ensure accuracy and compliance with regulatory standards.
- Collaborated with sales teams to resolve commission discrepancies quickly and effectively.
- Resolved complex commission issues through dedicated research and problem-solving skills, leading to increased satisfaction among sales staff.
- Reduced errors in commission calculations by maintaining up-to-date knowledge of plan structures and requirements.
- Worked closely with IT department to enhance existing software tools for more efficient commission processing.
Administrative Assistant
Agriland FS
Oskaloosa, IA
02.2016 - 02.2021
- Coordinated scheduling and logistics for meetings, contributing to enhanced team collaboration.
- Managed correspondence and communication between departments, ensuring timely information sharing.
- Developed and maintained filing systems, improving document retrieval efficiency by streamlining processes.
- Assisted in preparing reports and presentations, ensuring accuracy and clarity of information utilized in decision-making.
- Supported budget tracking and expense reporting, maintaining accurate records for financial oversight and accountability.
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Ensured accurate record-keeping with diligent data entry and database management for vital company information.
Education
Associate of Applied Science - Culinary Arts
Indian Hills Community College
Ottumwa, IA05-2000
Associate of Business Administration - Business Administration
Dickinson Business School
Tulsa, OK08-1987
High School Diploma -
Pekin Community School District
Packwood, IA05-1984
Skills
- Customer service
- Office management
- Organizational skills
- Data entry
- Clear oral/written communication
- Billing
- Scheduling and calendar management
- Payroll processing
- Inventory control
- Accounts Receivable / Accounts Payable
- Financial reporting
- Event coordination
- Compliance monitoring
Interests
Timeline
Office Manager
Gullett Fence and Guardrail, Inc
06.2025 - Current
Administrative Assistant, Operations
Ottumwa Community School District
08.2023 - 06.2025
Commission Specialist
Cambridge Financial Advisors
02.2021 - 08.2023
Administrative Assistant
Agriland FS
02.2016 - 02.2021
Associate of Applied Science - Culinary Arts
Indian Hills Community College
Associate of Business Administration - Business Administration
Dickinson Business School
High School Diploma -
Pekin Community School District