Tricia Taylor
Amazon
Walker,WV
11
years of professional experience
Results-driven Process Assistant at Amazon with expertise in safety management and workflow optimization. Successfully coordinated labor assignments to enhance operational efficiency and supported team members in achieving high accuracy in order handling. Demonstrated clear communication skills while reinforcing compliance standards, contributing to a safer and more productive work environment.
Work History
Process Assistant
7 Months- Monitored workflow to ensure timely sortation, staging, and shipment processing.
- Coordinated daily labor assignments based on volume, priorities, and operational needs.
- Supported associates with process questions, station setup, and task completion.
- Verified accuracy of scans, inventory movements, and order handling activities.
- Reinforced safety procedures and compliance requirements across work areas.
Direct Support Professional
10 Years 8 Months- Supported daily living activities, promoting independence, dignity, and person-centered care plans.
- Monitored client safety, responding quickly to behavioral changes and escalating concerns appropriately.
- Administered medications accurately while following treatment plans and documentation requirements.
- Assisted with meal preparation, hygiene routines, and household tasks to maintain stable living environments.
- Documented service notes, incidents, and progress updates with accuracy and consistency.
- Coordinated transportation to appointments, community activities, and program services.
- Collaborated with interdisciplinary teams to reinforce goals, routines, and individualized support strategies.
- Mentored new staff on support techniques, safety procedures, and daily care expectations.
- Maintained clean, safe, and well-organized patient environment.
- Documented progress notes thoroughly to track client achievements, concerns, or changes in behavior patterns that may need attention from the interdisciplinary team.
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Assisted with crisis intervention to de-escalate challenging behavior and maintain peaceful encounters.
- Enhanced quality of life for individuals with disabilities by providing compassionate and consistent direct support.
- Assisted clients in achieving personal goals through tailored care plans and daily skill-building activities.
- Participated in ongoing training opportunities to stay current on best practices in disability support services.
Education
High School Diploma
Skills
Safety management
Workflow management
Assignment delegation
Management support
Clear communication
Timeline
Process Assistant
Amazon
03.2026 - CurrentRead More
Direct Support Professional
ResCare Workforce Services
07.2015 - 03.2026Read More
Ft.pierce High School
High School Diploma
Read More