Tricia Young
Summary
Dedicated nursing student at Eagle Gate College eager to join a healthcare team. Motivated team player with clinical experience in psychiatry, shock trauma, cardiac ICU, neuro ICU, NICU, surgery, and pediatrics. Committed to delivering complete, empathetic care to patients with various healthcare needs.
Overview
25
25
years of professional experience
1
1
Certification
Work History
Administrative Assistant/Patient Coordinator
Rosa Clinic
03.2024 - Current
- Assist the Nurse Practitioner with patient procedures, charting, billing in EMR
- Completed lab orders and collected results
- Maintained inventory of office supplies and placed orders.
- Corresponded with patients through email, telephone, and text messaging
- Confirmed appointments, updated client records, collected payment for services
Member Consultant
Orangetheory Fitness
10.2023 - 03.2024
- Maintains accurate records using established OTF sales systems
- Leads OTF studio previews with prospects and fitness program holders
- Proper onboarding of all OTF clients through the use of Client Intake Forms and FP Agreements
Medical Home Care Coordinator/Lactation Specialist
Willow Creek Pediatrics
05.2018 - 09.2023
- Complete prior authorizations for medications and office visits from insurance companies
- Perform Spirometry testing and educate patients on the use of inhalers
- Consult and provide lactation support to breastfeeding mothers
- Work directly with the psychiatry fellows and psychologist with scheduling and providing resources for patients
- Created customized care plans, working with clinic staff and families to assess and meet individual needs
- Liaised with healthcare professionals to develop comprehensive patient care plans and provide the highest quality of care
Medical Assistant
Willow Creek Pediatrics
08.2012 - 05.2017
- Obtained the client's medical history, vitals, medication information, symptoms, and allergies.
- Performed medical records management, including filing, organizing, and scanning documents.
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Directed patients to exam rooms, fielded questions and prepared for physician examinations.
Receptionist
Willow Creek Pediatrics
10.2008 - 08.2011
- Answered phones promptly and directed incoming calls to the correct offices.
- Provided clerical support to company employees by copying, faxing, and filing documents.
- Corresponded with clients through email, telephone, or postal mail.
Account Specialist/Charge Entry/Courier
Wasatch Pediatrics Billing
02.2000 - 06.2006
- Reconciled customer accounts and identified discrepancies for further investigation.
- Set up new customer accounts and updated existing profiles with the latest information.
- Resolved complex billing and payment issues for balanced, accurate accounts.
Education
Bachelor of Nursing - Nursing
Eagle Gate College
Murray08.2025
Skills
- Patient Health Information Access
- Independent self starter
- Health screening
- Medical assessment
- Health care consultation
- Chart updating
- Lab result interpretation
- Patient relations
- Critical Thinking
- Data collection
- Taking vitals
- Well visit procedures
Certification
- Registered Nurse Apprentice License
- Medical Assistant
- Certified Lactation Consultant
- CPR/AED Certification
Clinical Rotations
- University of Utah, Inpatient Psychiatric/Medical Unit, 01/25 - 03/25, 120 hours
- Riverton Hospital, NICU, 11/24 - 12/24, 48 hours
- University of Utah, Huntsman Mental Health Institute, 09/24 - 10/24, 48 hours
- Intermountain Medical Center, Shock Trauma, Transplant, Neuro, Cardiac Unit, 05/24 - 08/24, 96 hours
- St. Marks Hospital, Endoscopy, Ortho/Neuro, Progressive Care Unit, 01/24 - 04/24, 72 hours
- Cascades at Riverwalk, 09/23 - 12/23, 72 hours
Timeline
Administrative Assistant/Patient Coordinator
Rosa Clinic
03.2024 - Current
Member Consultant
Orangetheory Fitness
10.2023 - 03.2024
Medical Home Care Coordinator/Lactation Specialist
Willow Creek Pediatrics
05.2018 - 09.2023
Medical Assistant
Willow Creek Pediatrics
08.2012 - 05.2017
Receptionist
Willow Creek Pediatrics
10.2008 - 08.2011
Account Specialist/Charge Entry/Courier
Wasatch Pediatrics Billing
02.2000 - 06.2006
Bachelor of Nursing - Nursing
Eagle Gate College
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