Tricia Zimba

I have been in my current position for four years.

I enjoy working with diverse teams and individuals to coordinate and promote the members' ability to be independent.

Active listening skills are necessary to help families with their medical and behavioral health needs.

• Advocate for members to be involved in their community, and also advocate for individuals' rights, providing resources for inclusive activities with members' needs in mind.
• Monitored individuals' progress and adjusted service plans to ensure effective outcomes.
• Conduct comprehensive meetings to gather information for needed services to help individuals live in the least restrictive environment possible.
• Work well independently or with a team, with daily tasks to complete.
• I am able to help fellow team members resolve issues in the absence of my supervisor.
• Able to maintain confidentiality.
• Proficient in written and oral skills, and I am able to convey a variety of information needed for members and families.
• Able to follow federal and state policy and procedures.

I am currently serving as a Human Services Coordinator with the Division of Developmental Disabilities. My responsibilities include supporting members and their families in accessing the resources they need to lead independent and fulfilling lives. I diligently document notes during each meeting to ensure that the members' needs are properly addressed. I also encourage the participation of all team members in these meetings.

My duties encompass assessing service needs such as habilitation, respite, and attendant care services. I update and focus on each case, assigning therapies to the appropriate vendors. Additionally, I document all encounters with families in Prognote, respond to emails and phone calls promptly, and coordinate crisis interventions when necessary. I also facilitate the setup of behavioral health services tailored to each member’s individual requirements and promote community involvement.

Furthermore, I participate in all huddles, unit meetings, and team discussions to stay aligned with the team’s objectives and best support the members we serve.

I have had the opportunity to work with both verbal and non-verbal individuals, and I am familiar with communication devices that individuals may use to express their wants, needs, and feelings. I am committed to advocating for those who may have difficulty speaking and strive to communicate effectively with every person I serve.

Beyond the certifications and training listed below, I keep my skills current by completing ongoing training relevant to this field. I am proud of building lasting, professional relationships with families by fostering open communication and providing positive, constructive feedback. Most importantly, I strive to support my members in feeling comfortable and secure, especially when they are in distress or exploring new environments.

In my past employment experience, I have had the privilege of working with adults with special needs across a variety of abilities. I am dedicated to supporting them with their daily living skills and personal goals, always approaching their needs with respect and sensitivity. I assisted with dressing and incontinence care as needed, and I prepare meals while offering support during mealtimes if required. My experience includes working with G-tube feedings, administering nutritional formulas, medications, and water, ensuring their well-being.