Tricia L. McCune
Eau Claire,WI
Summary
Dedicated professional with a proactive approach and rapid learning capabilities. Demonstrates a strong work ethic and effective communication skills. Committed to contributing to team success and achieving organizational objectives.
Overview
28
28
years of professional experience
Work History
Realtor, SRES
Reliable Real Estate;KW Realty Diversified
Eau Claire, WI
09.2020 - 01.2025
- Guided clients through purchasing processes from initial search to closing.
- Developed marketing plans, including newspaper and website ads, to promote properties for sale.
- Negotiated contracts between buyers and sellers to finalize price and sale terms.
- Prepared legal documents, including purchase agreements, deeds, and leases for real estate transactions.
- Coordinated efforts with appraisers, title companies, lenders, and inspectors to facilitate successful closings.
- Maintained precise records of all transactions using specialized software while ensuring client confidentiality.
Customer Service Representative
Radial Corporation
Eau Claire, WI
10.2014 - 07.2017
- Facilitated customer service by addressing inbound calls, chats, and emails.
- Assisted customers with product selection, ordering, billing, returns, exchanges, and technical support.
- Tracked orders from initiation to delivery to ensure timely fulfillment.
- Resolved customer complaints promptly to maintain satisfaction levels.
- Collaborated with departments to address complex issues and deliver effective solutions.
Children's Ministry Director
Harvestime Assembly Of God
Eau Claire, WI
08.2008 - 10.2010
- Developed and implemented age-appropriate Bible study curriculum for all children.
- Initiated parent communication regarding upcoming events and policy changes.
- Organized special events, including Vacation Bible School and holiday parties.
- Managed budgets for programs based on projected expenses and income.
- Oversaw inventory of supplies for crafts, games, and snacks.
Customer Service Representative
Xcel Energy
Eau Claire, WI
05.2002 - 01.2004
- Maintained a high level of professionalism when dealing with difficult customers.
- Resolved customer complaints promptly and efficiently.
- Maintained detailed records of customer interactions, transactions and comments for future reference.
- Resolved complex problems by working with other departments to provide solutions that meet customer needs.
- Answered customer inquiries and provided accurate information regarding products and services.
Bank Teller;Loan Department Receptionist
Royal Credit Union
Eau Claire , WI
10.1996 - 05.2002
- Welcomed customers and provided exceptional service throughout transactions.
- Processed customer deposits and withdrawals, ensuring daily cash drawer balance.
- Managed large sums of money with precision while adhering to security protocols.
- Researched customer inquiries regarding accounts using internal banking systems.
- Maintained confidentiality of bank records, transactions, and customer information.
- Organized filing system for confidential client information per company policy.
Education
High School Diploma -
Eau Claire Memorial High School
Eau Claire, WI06-1994
License - WI Realtor
WRA, NAR
WICertificate - Ministry
WI Assembly Of God D.S.O.M.
WISkills
- Customer service
- Problem resolution
- Effective communication
- Legal document preparation
- Event planning
- Relationship building
Timeline
Realtor, SRES
Reliable Real Estate;KW Realty Diversified
09.2020 - 01.2025
Customer Service Representative
Radial Corporation
10.2014 - 07.2017
Children's Ministry Director
Harvestime Assembly Of God
08.2008 - 10.2010
Customer Service Representative
Xcel Energy
05.2002 - 01.2004
Bank Teller;Loan Department Receptionist
Royal Credit Union
10.1996 - 05.2002
High School Diploma -
Eau Claire Memorial High School
License - WI Realtor
WRA, NAR
Certificate - Ministry
WI Assembly Of God D.S.O.M.
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