Summary
Overview
Work History
Education
Skills
Affiliations
Timeline
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Trimiea Cannady

Trimiea Cannady

Baltimore,MD

Summary

Well-rounded Office assistant possessing excellent clerical and team support abilities. Skilled in scheduling meetings and appointments and organizing office operations. Punctual professional committed to satisfying customer needs and meeting office demands.

Overview

9
9
years of professional experience

Work History

Receptionist

CarMax
Baltimore, MD
10.2016 - 11.2018
  • Greeted visitors and provided them with assistance.
  • Answered incoming calls, took messages, and transferred calls to appropriate departments or personnel.
  • Scheduled appointments for clients, customers, and other visitors.
  • Maintained a neat reception area by organizing materials and tidying up furniture.
  • Verified visitors' identification cards before allowing access to the building.
  • Managed all incoming mail distribution, courier services, faxes, and photocopying documents as requested.

Barista Trainer

Starbucks
Baltimore, MD
06.2013 - 11.2016
  • Conducted on-site trainings for baristas in proper brewing techniques and customer service etiquette.
  • Provided ongoing support to baristas by troubleshooting issues with equipment or beverages.
  • Monitored staff performance to ensure adherence to company standards.
  • Analyzed feedback from customers and staff to identify areas for improvement in training methods or procedures.

Crew Trainer

McDonald's
New Baltimore, MD
03.2010 - 10.2013
  • Monitored performance of crew members in the field, providing feedback and guidance when needed.
  • Assisted management in developing strategies to improve customer service standards.
  • Collaborated with other trainers to develop effective methods for teaching new concepts.

Education

High School Diploma -

Goodwill Excel Center
Baltimore, MD
06-2024

Some College (No Degree) - Medical Office Assistant

CCBC
Baltimore, MD

Skills

  • Technical Support
  • Administrative Support
  • Scheduling
  • Office Management
  • Customer Complaint Resolution
  • Customer Service
  • Positive and professional
  • Clerical Support
  • Project Coordination

Affiliations

  • I am one of the youth leaders at my church Refuge Way Of The Cross Church, and I absolutely love what I do. I help Organize services and plan outing for the youth, also I teach a Sunday school class where i am able to create fun inclusive lesson plans.
  • I also assist in the women's ministry with outreach projects. My role consist mainly of scheduling and communicating with different shelters and organization in need.

Timeline

Receptionist

CarMax
10.2016 - 11.2018

Barista Trainer

Starbucks
06.2013 - 11.2016

Crew Trainer

McDonald's
03.2010 - 10.2013

High School Diploma -

Goodwill Excel Center

Some College (No Degree) - Medical Office Assistant

CCBC

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Trimiea Cannady