Highly-motivated and high energy Salon Manager with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
10
10
years of professional experience
Work History
Salon Manager and Stylist
SportClips Haircuts
Eagan, MN
09.2013 - Current
Prepared weekly schedules to verify proper floor coverage within fiscal guidelines.
Addressed customer problems quickly and according to service standards.
Drove impeccable customer service and inspired team members to cultivate loyal business relationships with clientele.
Participated in industry conferences to stay up-to-date on trends in the beauty industry.
Enforced safety procedures in accordance with facility policies and government regulations.
Regularly evaluated customer feedback to identify areas of improvement in services or products offered by the salon.
Trained and mentored team members to achieve optimal performance and meet challenging business targets.
Education
Cosmetology -
Regency Beauty Institute
Burnsville, MN
12-2009
Associate of Arts - Visual Design
Dakota County Technical College
Rosemount, MN
05-2004
Skills
Personal Training
Communication Skills
Revenue Growth
Client Satisfaction
Business Development
Decision-Making Skills
Performance Improvement
Problem-Solving Skills
Employee Relations
Staff Collaboration
Scheduling
Conflict Mediation
Inventory Controls
Talent Recruitment
Cleanliness and Sanitation
Accomplishments
Team Wildcat Manager of the Year in 2022
One of the first Brand Ambassadors for Sportclips when it was first rolled out in the Minnesota market
Multiple awards for my store for breaking records throughout the year